Bayt.com
https://bayt.page.link/Nwq8d8qSimo4SAwh9
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Job Description

  • Implement the standards set in the company's Operations Manual.
  • Schedule appointments as per client’s availability.
  • Arrange a proper dispatching for all teams.
  • Follow up on pending appointments if any and set a monthly plan to keep them to a minimum.
  • Ensure that chemicals and non-chemical products are always available in adequate quantities for each team and monitor their consumption.
  • Prepare daily schedules for on-site technicians and guarantee that the treatment is executed as per the programmed work schedule.
  • Arrange and confirm distribution of promotional items as per the marketing calendar.
  • Communicate with sales department regarding new clients; check and sign the Survey Sheet.
  • Handle call backs and solve them within 48 hours.
  • Follow up on the Call Back report.
  • Ensure all vehicles have Boecker® warning signs (Fumigation, Floor warning signs, etc.), bait stations service records and other labels.
  • Generate and submit the assigned reports to concerned management.
  • Handle the client’s data accurately and timely on Boecker® systems.
  • Review submitted treatment reports and take action when deemed necessary.
  • Perform courtesy calls and visits to clients and fill appropriate reports.
  • Schedule yearly pest control treatments and follow up on their execution.
  • Liaise with and advise clients on pests, sanitation and pest proofing recommendations, pesticide and
  • pest control treatments including information on control strategies appropriate to each situation.
  • Advise technicians on pending payments to be collected from clients.
  • Contact residential clients to confirm and execute the contract renewal.
  • Prepare overtime report and submit it to Operations Manager for approval.
  • Represent Rentokil Boecker in exhibitions, forums, and other events.
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