Office Manager

Job Purpose / Objective

Manage the operations of the top management executives (i.e. Chairman/Dy. Chairman/CEO/CFO/VPs/GDs) office including organizing office operations and procedures, controlling correspondences and meetings, handling travel and expenses, liaising with other stakeholders, etc. to ensure effectiveness and efficiency.

Key Responsibilities / Accountabilities

• Organize and prepare arrangement for meetings, including providing necessary information, briefings and reports ahead of meetings to support the agenda.
• Coordinate activities with division heads and senior management to communicate business plan and strategy.
• Control, draft and type correspondence and routine reports in order to provide support services.
• Manage and maintain office files in order to process routine records, forms and ensure filing systems are maintained and up to date.
• Ensure effective transfer of files and records and transfer dispose records according to retention schedules and policies.
• Act as a liaison, problem solver, and facilitator as the first contact.
• Maintain office equipment as required to perform duties related to computer, fax machines, photocopiers, printers, scanners etc.
• Maintain office efficiency through determining stock inventory levels, anticipate needed supplies.
• Maintain timeliness, accuracy and quality of work including format, grammar, spelling, punctuation and organizational skills in delegating and reviewing work of lower level clerical staff in order to initiate improved work procedures and provide internal services more efficiently.
• Manage, train, provide guidance and monitor the performance of office staff on an on-going basis; ensure performance reviews are conducted against agreed goals and competencies and that all staff have an individual development plan in place to work towards.
• Identify training and developmental priorities in conjunction with HR and coach staff as appropriate to improve performance.
• Take notes or minutes of various meetings as and when required.
• Carry out special projects as allocated and research and analysis that may be needed for projects.
• Demonstrate a high level of professionalism while dealing with confidential and time sensitive material.
• Participate in person-centered care initiatives undertaken by HMG.
• Enrich patient experience with compassion, respect and dignity.
• Perform other applicable tasks and duties within the realm of his/her knowledge, skills and abilities, commensurate with his/her assignment.

Education/ Professional Qualification

• Educational         : Bachelor’s Degree
• Professional       : Business Administration or equivalent

Experience

• Five (5) years of relevant experience.

Professional Licensing / Certification / Training

• Certification       : Healthcare Management
• Licensing              : N/A