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Job Description

 

  • Lead the Network Operations Center (NOC) team, ensuring effective monitoring and management of network performance.
  • Oversee the resolution of network incidents and manage escalations as needed.
  • Monitor service-level agreements (SLAs) and ensure compliance with agreed performance metrics.
  • Coordinate with other departments to ensure timely resolution of network issues and incidents.
  • Implement and maintain best practices for network monitoring and incident management.

 

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