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Job Description

 

  • Lead the Network Operations Center (NOC) team, ensuring effective monitoring and management of network performance.
  • Oversee the resolution of network incidents and manage escalations as needed.
  • Monitor service-level agreements (SLAs) and ensure compliance with agreed performance metrics.
  • Coordinate with other departments to ensure timely resolution of network issues and incidents.
  • Implement and maintain best practices for network monitoring and incident management.

 

Skills

 

  • Leadership skills to effectively manage the NOC team.
  • Strong communication skills for coordinating across departments and with team members.
  • Problem-solving skills to quickly address and resolve network incidents.
  • Decision-making abilities to handle critical situations under pressure.

 

Preferred Candidate

Years of Experience
Min: 6 Max: 8
Degree
Bachelor's degree / higher diploma
Career Level
Mid Career
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GIZA Systems
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Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry-specific technology solutions for asset-intensive industries such as the Telecoms, Utilities, Oil & Gas, Transportation and other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 800 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Nairobi, Dar-es-Salaam and Abuja, allowing us to service an ever-increasing client base in over 40 countries.

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