National Service Manager
Full-time Department: Service
Job Description
This role is key to ensuring the development and growth of the Rotork site service market share, sales and profitability, whilst providing excellent service to our customers supporting their requirements.
Reporting to the Regional Sales and Service Manager, this role will work closely with the End Market Sales Teams and County Manager whilst managing a small team of field technicians based on this facility.
In this role you be financially responsible for the reporting accuracy, forecasting, utilization, profit and loss and strategic planning. The post holder will lead, manage and motivate the team, manage long-term projects within the service department and ensure sale opportunities are handled timely and properly to assist the sales team in order to convert day-to-day service work orders.
This role would suit a driven, customer focused individual who is able to make decisive decisions meeting deadlines under pressure.
Experience Requirements:
Technical qualification in engineering or equivalent relevant experience. Proven track record of working in a service/practical engineering environment. Knowledge of mechanical and electrical products. A willingness and ability to travel. Fluent English
The Successful Candidate:
Able and willing to take ownership, responsibility and accountability for work. Motivated to seek new knowledge and enjoys continuous learning and knowledge sharing. Always open, honest, reliable and trustworthy. Has a ‘can-do’ attitude
#LI-Hybrid
Additional Information
Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide.
Our purpose is Keeping the World Flowing for Future Generations.
For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food- these are the flows on which our modern world depends.
Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably.
Rotork is going through an exciting period of change and growth, building on our existing market success. It's a great time to join us and make an impact in shaping the future of our business.
National Service Manager
Dammam, Saudi Arabia * Full-time
