Job Description
- As a Mystery Shopper, your primary responsibility is to visit various retail stores, restaurants, or service establishments anonymously and assess the quality of customer service provided.
- Mystery Shoppers are responsible for consistently submitting comprehensive reports and feedback to their employer, as this input plays a vital role in assisting businesses to refine their operations and elevate the overall customer experience.
- Your primary duty as a Mystery Shopper is to make covert visits to a range of businesses, including retail stores, restaurants, and service providers, to gauge the level of customer service.
- Evaluating staff performance, ensuring adherence to company policies, and assessing the overall customer experience are key responsibilities for Mystery Shoppers, who must follow specific guidelines and scenarios provided by their employer.
- As a Mystery Shopper, you'll be responsible for surreptitiously visiting different types of businesses, like retail stores, restaurants, and service providers, to appraise customer service quality.
لمن يهمه الأمر
نبحث عن مدققين ومتسوقيين سريين لتقييم محلات تجارية ومطاعم.
هناك مبلغ مقابل كل زيارة تقييمية
التدقييق عام اي مراقبة الخدمة، النظافة، الجودة
يوجد مشاريع في جميع مناطق المملكة العربية السعودية
Skills
- Effective Communication: Mystery shoppers must excel in both written and verbal communication to provide clear and concise feedback to their employers. Strong communication skills are essential for reporting their experiences accurately.
- Adaptability is a key strength of a mystery shopper, enabling them to navigate diverse business environments and industries with ease.
- Keen attention to detail is a hallmark skill of a proficient mystery shopper, allowing them to meticulously assess all facets of a business.
- Discretion and the ability to remain anonymous are pivotal skills for a mystery shopper to carry out their evaluations effectively.
- Integrity and honesty are cornerstones of a proficient mystery shopper's character, guaranteeing the accuracy and fairness of their reports.
القدرة على الملاحظة للتفاصيل الدقيقة اثناء الزيارة
القدرة على تعبئة الاستمارة
القدرة على العمل الخفي والتدقيق العام
