Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Manager, Products and SolutionsIn the last few years, Mastercard has developed products in the cross-border payments space, “Mastercard Send” products. In SA, we have established partnerships with entities active in the cross-border payments. We are looking to scale those partnerships and to establish more.
The candidate will be part of the “Mastercard Send” sales team and will demonstrate the initiative and ownership as an individual contributor, raise the bar and challenge the boundaries to corner new payment flows using Mastercard Send product.
Key accountabilities
The candidate will ensure that Mastercard Send product strategy is implemented in close alignment to market objectives and deliver commercial product launches and success
Key areas of responsibilities include:
• Meet the volume and scale objectives for Mastercard Send in Saudi Arabia by shaping and aligning the product to the go-to-market strategies
• Partner with global and regional product teams to understand product capabilities, provide inputs to ensure market needs are addressed, synergize with other initiatives and ensure ongoing coordination for smooth operation of the product in market
• Lead client engagements to communicate product strategy, innovation, business building strategies and ensuring sign ups
• Engage Marketing, Communications and other colleagues to support the successful launch of products and ensure optimum visibility and utilization of budgets and investments on the product
• Coordinating (at internal and customer level) the end-to-end implementation of the service with new customers: due diligence process, contract and commercial negotiations, financial set-up, service roll-out
• Managing complex analyses using data from multiple sources, in order to build strategic intelligence for both Mastercard and customers;
• Supporting and developing strong internal relationships within the Mastercard to enable all team members to achieve their business goals and differentiate Mastercard Send product from the competition;
Qualifications and Experience
• Bachelor’s degree
• Relevant experience in cross border remittances space with banks or leading money transfer operators
• A keen understanding of bilateral / correspondent banking for B2B and P2P payments
• Exposure to mobile money/card payment industry is desirable
• Experience in managing a product from conception to scale is desirable
• Riyadh based candidates preferred with relevant market experience and vintage
Skills and Competencies
• Strong product and problem-solving acumen
• Proven sales, negotiation, communication skills
• Team player, comfortable working in a large matrix organization, willing to lead, build consensus and
• determined to get things done in time
• Comfortable working in a dynamic environment where rapid or sudden changes are not unusual
• Fluent in English
• Based in Riyadh
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
