Title:
Responsible for planning, managing and resolving customer requests and inquiries related to the operations that occur at a facility which may include facilities planning, design, construction, allocation of offices and furniture, food services, janitorial, landscaping, move services and maintenance or repair activities. In addition, Facility Operations functions may also include office service activities such as mail services, forms management, reprographics and office supplies. Applies policies, procedures and best practice processes to support facilities management and office services activities. Under broad direction, manages and is accountable for the overall function of the department. Analyzes and advises employees of administrative and operating policies and procedures. Accountable for budget and develops employees and their skills. Decisions are guided by policies, procedures, and business strategies. Job role has an impact on the business viability through personal contributions. Skills required for this job are typically acquired by completion of an undergraduate degree and 10+ years of experience or equivalent work experience in lieu of degree.
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