Job Description
The Leasing Supervisor (Residential) is responsible for managing day-to-day leasing
operations residential compounds. This role includes supervising
leasing activities, maintaining high occupancy rates, ensuring tenant satisfaction,
and overseeing the lease renewal process. The ideal candidate will have extensive
experience in leasing residential compounds and a strong understanding of tenant
relations.
Skills
Key Responsibilities
Leasing Operations
- Coordinate and oversee daily leasing activities for residential compounds.
- Monitor the leasing process, including inquiries, property tours, application
reviews, and lease signings.
- Ensure timely updates to property availability and maintain accurate records
- of leased units.
- Tenant Relations
- serve as the primary point of contact for prospective and current tenants.
- Address tenant inquiries, concerns, and requests in a professional and timely
manner.
- Foster positive tenant relationships to promote retention and renewals.
Marketing and Outreach
- Assist in the creation and execution of marketing campaigns to promote
vacant residential units.
- Coordinate with the marketing team to develop advertising materials for
- residential properties.
- Attend local events or community gatherings to attract potential tenants.
- Lease Management
- Ensure lease agreements are prepared, reviewed, and executed according to
- company policies and local laws.
- Supervise the lease renewal process and follow up with tenants on upcoming
- expirations.
- Verify that lease terms comply with Saudi regulations and internal
- policies.
- Team Supervision and Training
- oversee and guide leasing agents to ensure consistent performance.
- Provide training and mentorship to leasing staff on customer service, sales,
- and compliance.
- Monitor team performance and provide feedback to enhance efficiency.
- Reporting and Analysis
- Prepare regular reports on occupancy rates, leasing activity, and tenant
- feedback.
- Analyze market trends and competitor activities to refine leasing strategies.
- Recommend improvements to leasing processes to achieve operational
- goals.
- Excellent communication, negotiation, and customer service skills.
- Strong leadership and team management abilities.
- Proficiency in property management software and Microsoft Office Suite.
- Familiarity with Saudi real estate laws and regulations.
- Fluency in Arabic and English is required.
Key Competencies
- Attention to Detail
- Problem-Solving
- Customer Focus
- Team Collaboration
- Time Management
Working Conditions
- Office-based role with frequent visits to residential compounds.
- Occasional evening or weekend work to accommodate tenant schedules.
Preferred Candidate
Years of Experience
Min: 4
Degree
Bachelor's degree / higher diploma
