Details of the Division and Team:
Operations provides support for all of Deutsche Bank’s businesses to enable them to deliver transactions and processes to clients.
A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimised and that the client experience is positive. We are proud of the professionalism of our people, and the work they do. In return, we offer excellent career development opportunities to foster skills and talent.
Overview
The Know Your Client (KYC) Operator role focuses on client onboarding (COB) and exceptions in line with regulatory standards and jurisdictions.
The KYC Operator provides regular communication to senior Bank stakeholders on changes in KYC, Anti Money Laundering (‘AML’) and Anti Financial Crime (‘AFC’) areas and ensures any changes required are implemented with minimum disruptions.
The KYC Operator also assists the Bank’s clients, managing all KYC and account opening requirements with appropriate governance and controls. She / He operates in an environment of strict adherence to Standard Operating procedures (‘SOP’s) and Operation Level Agreements (OLA’s) to achieve accurate and timely account opening to help execute trades.
What we will offer you:
A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.
You can expect:
Life Insurance
Accidental Death Insurance
Permanent Partial Disability Insurance
Private Medical Insurance for you, your spouse and dependent children
Flexible working arrangements
30 days of annual paid leave, plus public holiday & Flexible Working Arrangement
contributions to Employee Workplace Savings "Gosy" plan (for Saudi nationals only)
Your key responsibilities:
Acts as first point of contact/ Subject Matter Expert in relation to KYC for Investment Banking and Corporate Banking clients
Collect and corroborate KYC/AML related documentation wherever possible to perform required due diligence to meet Local Regulatory and DB policy requirements
Coordinates and actively manages KYC cases between various stakeholders (e.g. Business, AFC and offshore centers)
Support completion of New Client Adoptions, Regular Reivews and Event Driven Reviews
Supports implementation of new or changed KYC requirements and policies and documents the same in the local Desk Top Procedures
Works as part of a team to achieve and optimize productivity and quality service level agreements with clients/business
Acts as a point of escalation for business and navigates the organization front to back to ensure timely response to escalations
Actively supports achievement of Bank’s/Division’s strategy, plans and values, and ensures they maintain a clear understanding and ongoing alignment of activities with the organization’s priorities
Skills and Qualifications
Profound knowledge of KYC processes including quality control
Excellent communication skills and ability to work in virtual global teams and a matrix organization
Strong organization and prioritization skills
Diligent working style
Strong analytical skills and solution-oriented problem solving
Distinct client and service orientation
How we’ll support you:
Flexible working to assist you balance your personal priorities
Coaching and support from experts in your team
A culture of continuous learning to aid progression
A range of flexible benefits that you can tailor to suit your needs
Training and development to help you excel in your career
About us and our teams:
Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.
Deutsche Bank & Diversity
Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
With that, we extend a warm welcome to candidates with disabilities to apply.
Our Bank is committed to ensuring equal opportunities and will facilitate a productive and harmonious work environment for all.
We encourage talented individuals seeking a professional setting that values and accommodates diverse capabilities to submit their applications and be part of our shared commitment to fostering inclusiveness.
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.