Job Description
Job Purpose: The Key Account Manager HR & Finance plays a pivotal role in maintaining and enhancing client relationships while ensuring seamless service delivery. This position is essential for managing employee care, HR, administrative processes, and financial operations.
Key Responsibilities:
Employee Care:
- Manage mobilization, onboarding, and induction for new hires.
- Serve as the main contact for employee inquiries and requests.
- Handle exit re-entry requests, process letters and expense claims.
- Oversee Iqama and medical insurance applications and renewals.
- Coordinate procurement requests and manage offboarding processes, including final settlements
Client Care:
- Act as the primary contact for People Services clients, addressing inquiries promptly.
- Provide clear plans and timelines for service activities, ensuring clients are informed of progress and any issues.
Administration:
- Draft and manage contractual paperwork, including job offers and various contracts.
- Maintain up-to-date employee documentation and secure storage.
- Manage documentation processes, including tracking and process mapping.
Financial Management:
- Complete sales order requests and review invoices for compliance.
- Monitor finance reports and ensure accurate invoicing for People Services expenses.
- Assist with financial reviews and revenue forecasting.
