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Job Description

  1. Partners relationship management:
  • Manages the partners onboarding process.
  • Building and maintaining strong, long-lasting partner relationships.
  • Operating as the lead point of contact for any and all matters specific to your accounts.
  • Comprehend the needs of partners & recommending solutions.
  • Monitor partners’ transactions & volume.
  • Manage the financial settlements, contract renewals, offer & promo creations.
  • Ensure the timely and successful delivery of our solutions according to partners & resal needs and
  • objectives.
    2. Business growth:
  • Overseeing account management, including negotiating contracts and agreements to maximize profit.
  • Upsell and Cross Sell other Technical Solutions provided by Resal’s ECO System.
  • Collaborating with internal team members to improve customer value.
  • Initiate business through regular market calls/visits.
  • Meet or exceed Resal stated targets and Company Goals.
       3. Key internal working relationship:

  • Working closely with Finance, Operations, Marketing, Engineering.

Requirements
  • Degree qualification preferably in Business administration, marketing.
  • 3 years proven experience in customer account management with successful opportunities initiated,
  • processed and closed.
  • Excellent listening, negotiation, and presentation skills, as well as verbal and written communications
  • skills.
  • Fundamental technical knowledge.


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