Key Account Manager

Key Account Manager (Riyadh/Dammam)

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

DHL Global Forwarding has an opening for Key Account Manager in Saudi Arabia. In this specific position you will develop local Key Accounts and achieve revenue and profit contribution objectives from an assigned list of Key Regular Accounts in a designated Province area within the Kingdom of Saudi Arabia.

Join us in connecting people and improving lives!

In this Key Account Manager position - Sectors:Life Science and Healthcare, Chemical, Oil & Gas, Technology, Automotive

To achieve a sustainable and profitable growth for the company through managing an assigned number of Global and Multinational Customers , maintaining a long term relationship and maximizing sales opportunities and Gross Profit.

 Target, identify and close new business opportunities within the global customer segments.

Job Responsibilities:

• Manages relationship of a defined number of Global & multinational customers and prospects in particular sectors (serves as primary contact for the customer; coordinates the account e.g. with related stakeholders)
• Ensures that Key Account activities are aligned with global/regional sector strategy
• Delivers the regional and/or country customer budget by maintaining a healthy pipeline, good contractual performance and proactive thinking
• Works on regional customer initiatives and for implementing global business plan contents
• Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (Standart Operating Procedures etc )
• Updates Regional Customer Managers and executive sponsors at regular intervals, ensuring they have an awareness of business critical issues
• Executes global/regional sector strategy on country level
• Manages relationship with key stakeholders in global as customer point of contact on country level

Knowledge Skills and Experience:

• Good understanding of automotive, engineering and aviation sector in the global forwarding industry and knowledge on DGF product  and business models; experience with customers
• Ability to identify customer needs by gathering information and building long-term relationships
• Min 5 years global customer management experience & sales background is strongly required.
• Well-developed communication and presentation skills
• University degree from related departments
• Strong analytical skills
• Self-motivated and teamwork oriented

ow, here’s what we need from you.

• Bachelor’s Degree or equivalent experience/qualification
• More than 6 years within the same field

• Excellent communicator in English, both written and verbal.

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• The largest global network with more than 30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.