1. Technical Support:
• Provide technical support to users across the organization.
• Resolve technical issues related to hardware, software, and networks.
2. Network Management:
• Monitor and maintain internal and external networks.
• Ensure network security and performance efficiency.
3. System Administration:
• Install and update operating systems and software.
• Manage servers and storage solutions.
4. Troubleshooting:
• Diagnose technical problems and provide effective solutions.
• Perform regular system checks to ensure system integrity.
5. Documentation:
• Document technical procedures, support issues, and solutions.
• Prepare regular reports on system performance.
6. Employee Training:
• Provide training to new users on company systems and best practices.
7. IT Projects:
• Participate in the development and implementation of new IT projects.
• Work on improving current processes through the use of technology.
• Excellent analytical and problem-solving skills.
• Ability to work under pressure and manage multiple priorities.
• Strong communication skills.
• Ability to work independently and as part of a team.
• Organizational and time management skills.
تكنولوجيا المعلومات أو علوم الحاسب أومجال ذي صلة
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