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IT Help Desk

12 days ago 2024/11/03
0-2 years of experience

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Job Description

Job Description:

Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution

 

 

Job Responsibilities:

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Respond to queries either in person, email or over the phone.
  • Walk users through problem-solving process.
  • Install, modify, and repair computer hardware and software.
  • Run diagnostic programs to resolve problems.
  • Resolve technical problems with Local Area Networks (LAN)
  • Install computer peripherals for users.
  • Escalate unsolved issues to next higher-level support.

Support users in other branches in the absence of IT Help Desk

Skills

Job Requirements:

  • Bachelor in Information Technology
  • CCNA/MCSA/A+/Network+ is a plus
  • Work under Pressure
  • Self-Initiative, Self-Confidence & Problem solving 
  • Good listener & Quick Learner


Job Details

Job Location
Khobar Saudi Arabia
Company Industry
Security & Fire Systems
Company Type
Employer (Private Sector)
Job Role
Information Technology
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
Number of Vacancies
3

Preferred Candidate

Years of Experience
Min: 0 Max: 2
Residence Location
Saudi Arabia
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SAS Systems Engineering logo
SAS Systems Engineering

Renowned for its unparalleled professional expertise and engineering excellence, SAS Systems Engineering is a trusted innovator focused on providing a host of world-class systems engineering solutions and superior implementation services. With our headquarters in Jeddah, we work throughout the Kingdom and internationally, with branches in Riyadh and Al-Khobar. At SAS, we believe that product excellence is only achieved once we have a thorough understanding of our customers’ requirements. Therefore we challenge ourselves to develop integrated systems that are tailored to meet our clients’ needs. We represent and work with premier manufacturers in Europe, the United States, and elsewhere and we offer products that harness the world’s most advanced technologies.

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