Responsibilities
- Monitor and respond quickly to incoming requests related to IT issues.
- Maintain computer systems and act as support if any system goes down.
- Maintain user PCs, including upgrades and configuration as needed.
- Assist with onboarding of new users.
- Keep inventory of all equipment, software, and license users.
- Install, configure, and upgrade PC software.
IT Skills and Experience
In-depth knowledge of:
- Windows OS (e.g. Windows 7, 10 , 11)
- Microsoft Office applications
- PC\Laptop hardware
- PC\Laptop peripherals, including printers
- Mobile devices
Experience in a similar role
1 – 2 Years
Languages
- Arabic
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