Job Purpose:To provide administrative support in the department activities include report preparation, drafting documents and interacting with IM users and scheduling appointments.
Responsibilities / Performance Measures:-Receiving user request and assigning to IT/ERP team.
-Monitor renewal of support contracts and prepare the Purchase requests in system.
-Prepare daily/weekly/monthly reports for the department.
-Monitor and report SLA compliance to CIO/IT Director
-Contribute to improv Information Systems support at Kuwait Steel by ensuring all staff and contractors comply IT policies & Procedures.
-Conduct IT Induction for all new employee and assist in arranging IT assets.
-Work with IT/ERP support team to ensure timely IT support to the users.
-Handle Documentation
-Verify completeness of the documentation before the changes moved to the production system
HSE & Quality Responsibilities:- Complying with Kuwait Steel policies, HSE Management System, and Integrated Management System (ISO9001/14001/45001)
- Executing Health, Safety, and Environment plans in the workplace according to HSE standards, company and country rules, and legal regulations
Achieving and maintaining company HS&E targets, and objectives and preserving and protecting Kuwait Steel lives
Qualification, Experience & Skills:- Diploma/Bachelor or equivalent qualification preferably in information management
- Minimum 2 year experience as Coordinator preferably in IT department
- Experience in office tools like Microsoft office, Adobe etc
- Working knowledge of SAP has added advantage.
-Ability to operate various office machines (computer, telephone, etc.)
-Strong Microsoft Office (Excel, Word, PowerPoint, Outlook, and OneNote) knowledge and ability to use Excel to provide reporting in various forms.
-Strong Adobe Acrobat knowledge and ability.
-Ability to efficiently manage an office environment.
-Team player
-Proficient in English
-Knowledge of Arabic language is an added advantage.
-Maintains a high degree of confidentiality on sensitive information.
