Bayt.com
https://bayt.page.link/rP1RyR17ghnMxuFJ8
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Job Description

Role and Responsibilities:
  • This role involves providing technical support for production integration services. The ideal candidate should have hands-on experience with Apigee.
  • Performing daily health checks and proactively identifying and addressing issues.
  • Being on call to address any critical issues or emergencies that occur outside regular business hours.
  • Troubleshooting complex integration issues, analyzing logs, and diagnosing root causes.
  • Collaborating with cross-functional teams including developers, system administrators, and business stakeholders.
  • Adhering to service level agreements (SLAs) and operational objectives.
  • Participating in incident management processes, including incident triage, resolution, and post-incident analysis.
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