Job Description Integrated Maintenance Solutions (IMS) Supervisor - 00121943 Integrated Maintenance Solution (IMS) Supervisor Location: Taif, Saudi Arabia JOB PURPOSE
The purpose of this role is to Lead the management of all types of Continuing Airworthiness (CA) records from hard copy to CA generated electronic records of CA Data. Responsible for oversight and management of Technical Documentation activities and IMS planning activities in support of the Scheduled Maintenance & upgrade facility (SMU) maintenance program on RSAF Typhoon aircraft. Manages programme planning/scheduling and document development/delivery Eg; Statement of Work, basis of estimate, resource planning (Labour & Non Labour) planning instructions and configuration control documents. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by reference to approved data in accordance with Engineering Policies. Maintain standards of all documentation and data with respect to aircraft maintenance and servicing Ensure that Continuing Airworthiness (CA) and maintenance activities on Typhoon aircraft are carried out in accordance with BAE Systems Saudi Arabia SALAM Maintenance Organisation Exposition (MOE) and the Quality Management System. Supervise the collection of flying performance data, including sortie and maintenance key performance indicators, oversee the generation of associated reports and identify performance trends, making recommendations to inform CA decision making. Supervise all levels of CA Records/IMS Planning personnel. Responsible for direct line management including development of Technical Documentation/CA Records/IMS Planning personnel Value the contributions of all personnel and ensure new members of the CA Records team and Maintenance Support Team are mentored by an experienced CA Records Supervisor or Maintenance Support Engineer. Manage the professional development of CA Records and IMS Planning personnel with attention on adherence of CA Assurance processes. Plan and coordinate, in consultation with the SMU Maintenance Manager and Technical Documentation/IMS Planning Team Lead that all Continuing Airworthiness and maintenance activities conducted within their Area of Responsibility are carried out in accordance with current processes and procedures. Prioritise tasks in liaison with the SMU Maintenance Manager Deputise for the SMU Maintenance Manager, within the limits defined in the written delegation when required. Liaise with Fleet Planning engineers to resolve any maintenance tasking issues, reporting issues to the SMU Maintenance manager. Ensure all work tasked by the SMU Maintenance Manager is carried out and any issues that are likely to impact the aircraft programme are highlighted. Conduct review of aircraft maintenance data/records/activities, including aircraft configuration checks, to support preparations for internal/external audit and in support of on Aircraft Quality Assurance checks following scheduled maintenance Authorise the revision of Task Definitions within the Integrated Maintenance Solution (IMS) Maintenix Library, replacement of, or amendment to a Task within an individual Work Package. Assist the development and review of Business Processes, Work Instructions and Working Aids used for IMS, ensuring any proposed changes are compliant with RSAF Regulation and IMS Core Team informed. Assist Managers and SMU personnel in providing specialist knowledge and input to IMS and Maintenix. Ensure the Business Processes and Work Instructions within eQMS are adhered to by all members of the Maintenance Support Team. Liaison with the Statement of Work (SoW) Planner and ensure the Pre-Input Review Meetings (PIRM) are attended by a MSE, escort and resolve any Maintenance Tasking issues, report to the SMU Maintenance Manager. Attend other forums, including the PORM and Gateway Reviews, Provide direct feedback to PORM. Liaison with the SMU Management (SMU Manager, Team Leaders) and SoW Planner to determine the prioritisation and allocation of additional engineering, for Aircraft to commence or in Depth Maintenance. Ensure that all activity within their control is permitted by the appropriate delegated authorization. Maintain documentation standards with regards to accuracy and completeness, and that it is archived and managed in accordance with relevant requirements. Assist the IMS Implementation Manager with the development and review of IMS business processes, work instructions and working aids relevant to SMU ensuring any proposed changes are compliant with RSAF regulation and are communicated to the IMS Core team. Ensure that good communication and liaison is maintained with both internal and external agencies, with particular attention to SMU aircraft acceptance & dispatch, Technical Queries and any reporting commitments to the Typhoon Support Centre (TSC) and relevant stakeholders. Provide support to electronic Form 700 or Engineering Support System (ESS) Quality Assurance (QA) and data QA checks, such that they are carried out when required and documented appropriately, highlighting issues to line management. Manage the acceptance and departure procedures for SMU aircraft, from a maintenance data, documentation, and CA Records perspective. Assist the QA department with investigations arising from Customer enquiries and complaints. Ensure Data integrity in both Maintenix (IMS) and ESS throughout maintenance visit of aircraft through SMU Always follow the correct practices, behaviours and observe safety precautions, to comply with the requirements detailed in SALAM’s Support Safety Case Report. Actively support your team’s contribution to SALAM’s Safety Management Systems and Maintenance Error Management Systems. Limiting the requirement for overtime by effective planning. Takes the appropriate action to address any poor performance, highlighted by Managers or supervisors, by members of the CA Records and IMS MSE team. When necessary, take appropriate action for the resolution of any disciplinary matters for any members of the CA Records and IMS MSE l team Provides a level of direct supervision to personnel appropriate to their skills and competency to ensure that CA Records are maintained to the required quality standards. Provide training / instruction to new arrivals or visitors, when tasked by managers. Take a pro-active approach to your annual performance appraisal. With line manager support, acquire all necessary delegated authorizations to perform your role, ensuring validity dates do not expire. Complete all mandated training, ensuring training validity dates remain current. Complete any other reasonable duties or requests that are made by your line management A recognised qualification to NVQ3/ONC/OND/BTEC level in a relevant technical or computer science discipline, or a technical apprenticeship, or suitable equivalent technical qualification acceptable to Maintenance & Continuing Airworthiness (M&CA). OR Part 66 licensed (current or lapsed) OR suitable equivalent technical license acceptable to M&CA. Must have extensive post qualification experience of military fast jet maintenance support at Supervisor level within an operational military flying environment. English Language proficiency. NVQ5/BTEC/HND or Degree in a relevant technical or computer science discipline. Incorporated or Technician Engineer with an appropriate professional institute such as Saudi Council of Engineers, Royal Aeronautical society or Institute of Engineering & Technology Previous experience of working with an electronic quality management tool. Broad Aerospace and defence industry knowledge . * Able to describe or demonstrate a Familiar level of knowledge of Con