Job Description Integrated Maintenance Solution (IMS) Administrator Location: Taif, Saudi Arabia JOB PURPOSE · Plan the transfer of knowledge and mentoring of new starters, inc the G8 position Ensure requirements to install, configure and maintain IMS systems both hardware and software related with ISE IMS Support (Riyadh) are planned and co-ordinated
Ensure all routine scheduled checks of IMS are carried out and recorded Ensure all ISE IMS Support (Riyadh) requests are raised at the correct severity Communicate the severity of issues that affect IMS availability Ensure all KSA Issue Log Entries (Hoppers) are raised and recorded correctly Provide progress communications between Taif, Riyadh and UK key Stakeholders Facilitate and support IMS Support meetings including Skype calls Comply with the IMS Operational Framework for IMS Administration activities within eQMAS Carry out Annual Reviews of IMS Working Aids held in EQMS as determined by Taif Quality Assurance Support and advise on Assurance Activities including Audits and SORT investigations for all IMS matters Complete mandated business and technical related training and maintain currency Support the IMS DCI Manager with other IMS Administration Service Tasks Hold a recognised qualification to NVQ3/ONC level in a relevant Data Management discipline or National Civilian/Military equivalent Completion of a recognised national aircraft maintenance traineeship/apprenticeship or suitable equivalent Extensive proven experience in operational IT Support Aircraft operational and/or maintenance data management experience A practitioner level of knowledge of shop maintenance, including ground system (IMS) skills A familiar level of knowledge of the Typhoon aircraft, its sub-systems and Ground Support System (IMS) A familiar level of understanding of personnel authorisations A familiar level of coaching & mentoring skills An awareness level of Management and Leadership skills Record of Human Factors Training Excellent communication skills, able to describe examples Proven ability to organise and deliver tasks on time, able to describe examples A practitioner level of Project Management Professional skills Provide Excellent Customer Service with a conscious and helpful approach to satisfying customer and Key Stakeholders expectations Assist and offer helpful advice on all IMS matters Mentor to new starters to the team Generate new ideas and innovations within all aspects of work including both routine work and IMS improvement events Apply initiate to realise these ideas with the team Influence when necessary and use good reasons to sell and inspire others Lead team working and value everyone’s contributions recognising the benefit of working with different groups Build positive relationships and networks Understand own development needs and respond well to feedback EXPATRIATE EMPLOYEE BENEFITS On successfully securing a role your appointment to Saudi Arabia will initially be on single status. On commencement of employment in Saudi Arabia you will have the opportunity to apply to have your family join you in the future. A full health care scheme is provided within Saudi Arabia. SAUDI NATIONAL EMPLOYEE BENEFITS In return for the required high levels of commitment and hard work you will receive a competitive salary and benefits package, including a generous leave and travel allowance, a full health care scheme and access to subsidised recreational facilities