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Job Description

About Us


Kimpton Hotels & Restaurants is the original boutique hotel company, which pioneered the concept of unique, distinctive, design-forward hotels in the San Francisco, California before expanding worldwide. Anchored in one-of-a-kind experiences, Kimpton spaces and experiences centre on our guests, offering inspiring design that evokes curiosity to forward thinking flavours that feed the soul. Every detail is thoughtfully curated and artfully delivered, so that guest experiences remain meaningful, unscripted and ridiculously personal. 


Our mission is to be the best-loved hotel and restaurant company through the common belief that heartfelt connections make people’s lives better. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ‘ridiculously personal’ experiences for each other and our guests. 


We're looking for passionate, high-spirted individuals to join the pre-opening team at Kimpton Riyadh, the very first Kimpton hotel in the Middle East. The ideal Kimpton team member has an inclusive spirit who embraces individuality and can cultivate a work environment that’s a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional.


Our hotel is only as good as the people it employs so if you’re passionate, focused and driven, live for making every guest’s experience ‘ridiculously personal’ and creating unforgettable moments, then we invite you to join the Kimpton tribe.


About Kimpton Riyadh


Located in King Abdullah Financial District which is set in the heart of the Saudi capital, 22-kilometers away from the airport, Kimpton Riyadh is the first Kimpton in the Middle East bringing the brand’s playful energy, infectious personality, and unique design style to this LEED certified landmark development home to 1.6 million square meters of state-of-the-art office space, world-class venues and iconic luxury residences. The hotel welcome guests to experience its 212 guest rooms and suites and to enjoy its unique dining options.


Dat to Day


  1. Order Delivery: Delivering food and beverage orders to guest rooms promptly and accurately.
  2. Setup and Presentation: Ensuring that the setup and presentation of the in-room dining orders meet the hotel's high standards.
  3. Guest Interaction: Interacting with guests in a friendly and professional manner, addressing any requests or concerns they may have.
  4. Inventory Management: Keeping track of in-room dining supplies and restocking as necessary.
  5. Cleanliness and Maintenance: Maintaining cleanliness and organization of the in-room dining area and equipment.
  6. Coordination with Kitchen Staff: Communicating effectively with kitchen staff to ensure timely preparation and delivery of orders.
  7. Handling Payments: Processing guest payments for in-room dining services.
  8. Adhering to Safety and Hygiene Standards: Following all safety and hygiene protocols to ensure a safe and pleasant dining experience for guests.

This role requires excellent communication skills, attention to detail, and a commitment to providing exceptional guest service. 


What we need from you


Ideally, you'll have some or all of the following competencies and experience we're looking for:


• Bachelor’s degree, higher education qualification or equivalent in Hotel Administration / Business Administration 


• Two to Three years’ prior tenure in a similar role


• International luxury hotel chain background


• GCC exposure


• English Fluency is required 


• Arabic Fluency is preferred


Teamwork and Flexibility


In addition to the tasks outlined above, all team members are expected to demonstrate flexibility and a collaborative spirit. This may involve taking on additional responsibilities as needed, especially during periods of high occupancy or in emergency situations. Your willingness to assist colleagues and contribute to the overall success of the hotel is essential in maintaining our high standards of service and guest satisfaction.


What we offer


We’ll reward all your hard work with a competitive salary and benefits.


Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.


So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.




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