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Job Description

Accountabilities





Role Documentation



CountrySA


Business UnitExpress


Role TitleMailroom Implants Agents


DepartmentLogistics


Reports toMailroom / Services Supervisor


Role PurposeScope


Collection and Delivery


Pickup and delivery deliver shipments safely and within the standard time frame. Prior with courier / collection all shipments must checked physically to ensure required paperwork’s avail and shipments in condition to travel in transit / deliver to customer



Reporting / Documentation


Prepare Debrief report at end of each working day. Complete all required paperwork for all collected shipments.



Quality of Service


Maintain and adhere all company standards related to personal appearance, vehicle cleanliness and paperwork prepared for customer shipments. Professional behavior and attitude attending customers.



Security


Ensure security of shipments, collected cash and company vehicle. Ensure to use padlock on vehicles at all times to secure customer shipments and company asset.



Sales and Customer Service


Deliver on time monthly invoices. Act as a messenger between customer and credit controllers in relaying customers queries in regards to billing and sell insurance on outbound shipments



Sporh & SPR


N/A



Budgeted turnover year


Size of Budget (year)



Nb of FTEs


Nb of Direct / Dotted Line reports



Nb of countries



Other relevant dimension


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