I.T Supervisor

• Support all helpdesk calls and help users to solve their problems reported, documenting and update problems and solutions as required

·         Top of Form

·         Bottom of Form

• Monitor the operation and security of all computer hardware and software to ensure a smooth operation
• Maintain an accurate inventory for hardware and software to maintain an organized environment
• Respond to enquiries from users and help those resolve their problems
• Coordinate with the suppliers to solve complains and reports
• Maintain all users’ access request and authorizations as per the standard
• Follow company policies related to security and operation of computer system to ensure business safety and integrity
• Ensure that all end users are well trained in the different systems so all the applications are utilized efficiently

• Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment

• Comply with the hotel environmental, health and safety policies and procedures