Job Description
Job brief:
our
aim is to provide original, natural, and memorable service and experience that
inspire our guests to pause, as a housekeeping supervisor, your main tasks is
helping with daily housekeeping operations and helping in monitoring
housekeepers. We are looking for a curious, creative, and experienced leader to
join our team, if you are ready for this experience and equipped with the right
tools and ready for a unique journey? then you are welcomed.
responsibilities:
- inspects guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards
- runs sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms
- responds to customer complaints and special requests
- assigns housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met
- schedules staff shifts and organizing replacements as required
- investigates and addressing complaints regarding poor housekeeping service
- provides training & educating on cleanliness, tidiness and hygiene standards to the housekeeping staff
- motivates team members and resolve any issues that occur on the job
- regulates taking inventory of cleaning supplies and refilling stock as needed
- issues cleaning supplies and equipment to housekeeping staff as needed
- performs various cleaning duties in instances of staff shortages
Requirements- excellent organizational and team management skills
- relevant experience in a similar position for at least 5
years
- previous experience working in the hotel and hospitality
industry, working in resorts is plus
- excellent communication skills (verbal and written)
- self-motivated and creative problem-solver
Job Details
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Job Location
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Riyadh Saudi Arabia
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Company Industry
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Other Business Support Services
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Company Type
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Unspecified
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Employment Type
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Unspecified
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Monthly Salary Range
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Unspecified
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Number of Vacancies
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Unspecified