Bayt.com
https://bayt.page.link/yuyMTv2VD8YNW46G8
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$5,000 - $6,000
Full Time Employee
100-499 Employees · Telecommunications

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Job Description

  • Identify, diagnose and resolve level-one Incidents.
  • Supporting voice, data, video and other networking services
  • Provide one-on-one end-user Incident resolution over the phone.
  • Provide support for user authentication and application Incidents.
  • Assists in the configuration of user desktop hardware, software and peripherals.
  • Escalate users request (Software Tickets) to second level support if it was not solvable within the appropriate timeframe.

Skills

-Holding Diploma Degree in IT filed or related.

-Holding basic experience in IT field or relevant.

-Knowledge in trouble shooting skills.

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Teleperformance Company
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We are a global leader in solution design, business optimization strategies, front-office customer support, and back-office services like finance, accounting, collections, and tech support. With more than four decades of deep, industry-specific expertise and service innovation, Teleperformance offers the market’s most comprehensive service portfolio.

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