HEAD OF ERP

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Job Purpose

Responsible for the successful planning, execution, and delivery of multiple SAP projects and initiatives across the organization. This role involves strategic planning, stakeholder management, and the coordination of cross-functional teams to ensure that SAP programs align with the company's objectives. It requires a strong understanding of SAP applications, infrastructure, and project management.

Key Accountability Areas

• Responsible for the overall SAP eco-System (C4C, Hybris, SF and other SAP Products)
• Develop and communicate a comprehensive SAP program strategy that aligns with the organization's business goals.
• Engage with senior stakeholder team at a strategic level for developing and implementing relevant parts of other IT strategy.
• Accountable for implementing and driving regional initiatives.
• Set goals and evaluate the individual performance of direct reports and the wider team, ensuring expectations are clearly communicated and individuals feel empowerment to own.
• Be a channel for internal communication between the SAP teams and other IT functions.
• Establish clear communication channels with all divisions and IT Business Partners
• Coordinates Business Plans and Roadmaps.
• Work with the enterprise architect office to build and maintain our ERP related frameworks.
• Develop and manage the program budget, tracking expenditures and optimizing costs.
• Allocate resources effectively across multiple projects within the program.
• Develop and implement change management strategies to ensure successful adoption of SAP solutions within the organization.

Role Accountability

HR Proficiency:

• Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management.
• Ability to recognize low performers and guide them to improve or release them.
• Ability to treat subordinates equally without any discrimination.
• Assessment criteria of subordinates is performance that leads to planned results.
• Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.

Responsibility:

• Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.
• Able to anticipate problems and make the necessary proactive steps to prevent them
• Ability to take necessary and proper timely decisions.

Delivery:

• Deliver the required results in timely manner with required quality and cost.
• Making a Tangible Difference:
• Must make a tangible difference to his area of operation. and exceed business expectations.

Business Planning and Performance:

• Able to transform the corporate goals into business plans.
• Able to Plan, follow-up and execute those plans, whether they are annual or development plans.
• Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.
• Provide periodic work progress reports.
• Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency.

Organizational Development:

• Develop the organizational structure according to the current requirements taking into consideration future and development plans.
• Ensure availability of job descriptions for all job roles and deployment.

Business Process Improvements:

• Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.
• Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.
• Promote the automated systems and using them fully, to spread its culture.

Quality:

• Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly.

Adaptation:

• Adapt to new and alternative techniques, technologies, management structures, and business models.

Health, Safety and Environment:

• Ensure a safe, secure, and legal work environment as per the standard regulations.

Academic Qualification
Bachelor Degree in Information Mgmt. Sciences & Systems or Any relevant field


Work Experience
10-15 years


Technical / Functional Competencies
Applications Development Standards and Procedures
Applications Knowledge
Applications System Analysis
Applications System Design
Applications Systems Architecture
Desktop Applications Knowledge
Desktop Distributed Applications Development
Help Desk Applications Support
Joint Applications Development
Web Applications Programming