Government Affairs Manager (Saudi Nationals only by law)

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

ROLE: Government Affairs Manager (Saudi Nationals only by law)

Ready for a career move and be part of a dynamic team? We are looking for a new talent to play a vital role in our People & Culture team working alongside a fantastic team.

WHAT IS IN IT FOR YOU:

• Team member benefits card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet21.

WHAT WE EXPECT OF YOU:

MAIN DUTIES AND RESPONSIBILITIES:    

Visa & Team Member Documentation Management

• Coordinate with the Government Relations Officer and Recruitment Officer for the issuance and cancellation of team member visas.
• Schedule and facilitate medical examinations for new team members within one week of their joining date.
• Oversee and manage the Emirates ID issuance process for all team members.
• Ensure timely collection of passports from PROs of other companies and handle lifting of labor/immigration bans when necessary.

Passport & Documentation Tracking

• Take sole responsibility for tracking and managing the release and receipt of team member passports.
• Assist in issuing Arabic letters for team members as requested.

Support to People & Culture & Administrative Tasks

• Collaborate with the People & Culture team to assist with administrative tasks as needed.
• Keep the Director of People & Culture informed of significant developments within the hotel operations to maintain transparency and minimize misunderstandings.

Compliance & Standards Adherence

• Stay familiar with company documentation and ensure adherence to operational standards relevant to the role.
• Maintain accurate records and comply with all applicable government regulations and hotel policies.

General Responsibilities

• Provide timely updates to management regarding government-related processes.
• Demonstrate professionalism and discretion in handling sensitive information.
• Perform other duties as assigned by management.

• Bachelor’s degree in Business Administration, Human Resources, Public Relations, or a related field.
• 3–5 years of experience in government relations, visa processing, or a similar role within the hospitality industry or a multinational organization.
• Strong knowledge of Saudi labor laws, immigration regulations, and government processes.
• Excellent communication skills in both Arabic and English, with the ability to draft official documents in Arabic.
• Proficiency in Microsoft Office and familiarity with visa management systems and government portals.
• Exceptional organizational and time management skills, with attention to detail.
• Ability to handle confidential and sensitive information with the utmost professionalism.
• Strong interpersonal skills to collaborate effectively with internal and external stakeholders, including government officials.
• Flexibility and adaptability to meet the dynamic needs of the role.