Front Desk Supervisor Local Only

Front Desk Supervisor Local OnlyHampton Inn by Hilton Neom location Neom, Tabuk, Saudi Arabia category Hotel Full-time HOT0B8PP Posted: Dec 25th 2024 JOB DESCRIPTION A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Supervise Front Desk operations during your assigned shift to a consistently high standard Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events Advise your shift team of any special events or VIP Guests in the hotel that day Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work Maximize sales revenues through up-selling and marketing program Manage Guest requests, inquiries, and complaints promptly and completely Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest serviceA Front Desk Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Front Office experience in the hotel, leisure, and/or retail sector Strong commercial/business awareness and demonstration of sales capabilities Calm, organized work ethic with the ability to prioritize and meet deadlines Excellent supervisory, inter-personal, and communication skills A passion for delivering exceptional levels of Guest serviceIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions: A relevant supervisory/management certificate/diploma or degreeHilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Location 544 Al Gesh Avenue Road, Alexandria, Cairo, 21611, Egypt Category Hotel Location Um Alquraa & Ibrahim Alkhalil Streer, Makkah, Al Madinah, 21955, Saudi Arabia Category Hotel Location Prince Ali Street, Amman, Amman, 11183, Jordan Category Hotel Location 47 bCorniche el Maadi, Cairo, Cairo, 11211, Egypt Category Hotel Location Opposite Prophet Mosque, King Fahd Street, Madinah, Al Madinah, 3936, Saudi Arabia Category Hotel Location Mangroovy - EL Gouna, Hurghada, Cairo, 84513, Egypt Category Hotel Location Mangroovy - EL Gouna, Hurghada, Cairo, 84513, Egypt Category Hotel Location Mangroovy - EL Gouna, Hurghada, Cairo, 84513, Egypt Category Hotel Location Mangroovy - EL Gouna, Hurghada, Cairo, 84513, Egypt Category Hotel Location 1115 Cornish El Nile, Cairo, Cairo, 12344, Egypt Category Hotel