About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
The Role of Front Desk Manager:
As the Front Desk Manager, you will be responsible for managing the front desk operations, ensuring exceptional service delivery and guest satisfaction. You will lead and mentor a team of front office staff, handle guest inquiries and complaints, and collaborate with other departments to enhance the overall guest experience. Your leadership will ensure smooth and efficient front desk operations in alignment with our brand standards and service culture.
Our Ideal Front Desk Manager Will Have:
Supporting the Saudi nationalization scheme, we are looking forward to connecting with Saudi nationals who have a passion for culinary along with ensuring high standards of service delivery andexceptional guest experience. Suitable candidates must be eligible to work in Madinah, Saudi Arabia. Fluency in Arabic and English is essential.
Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – peoplewho, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed “employer of choice.”