Food Service Unit Sales Manager

Job Description:

The Food Service Unit Sales Manager will manage and drive sales efforts for the food service division. This includes developing and executing strategies to grow the business, maintaining strong relationships with clients, and ensuring customer satisfaction.

Key Responsibilities:

• Leading a team of sales representatives and supervisors and coaching them in their respective fields on sales techniques, administration and products.
• Liaising with upper management ensuring sales targets are met through effective planning and budgeting.
• Setting the targets for the sales executives and other sales representatives.
• Ensure the targets are realistic and achievable.
• Analyzing current marketplace and feeding back important market and competitive information.
• Map potential customers and generate leads for the organization.
• Planning, executing, and managing sales strategies
• Generating new leads and developing existing customers
• Responding to customer enquiries.
• Work with our principles’ marketing teams to deliver improvements in brand engagement scores across different territories.
• Ensuring that RTM Stock holding points are well stocked.
• Weekly reporting to management on DSR Performance.
• DSR Performance review with each team every 4 weeks (Periodically).
• Any other duties assigned by management
• Managed the implementation of the annual sales plan, ensuring all necessary measures were taken to achieve sales growth.
• Set and tracked objectives for the sales team as per plan/coverage guidelines to meet sales targets by category and SKU.
• Monitored sales and accounts receivable (A/R) through daily sales tracking, stock control, and aging reports to achieve overall sales targets.
• Maintained continuous communication with key customers to ensure their satisfaction with product quality and service.
• Collaborated with warehouse management to ensure optimal stock levels, preventing shortages or overstocking.
• Addressed emergency customer issues promptly, ensuring maximum customer satisfaction through market visits and phone support.

Experience and Skills:

• Business and results oriented with proven negotiation skills.
• Able to identify new sales opportunities (new customers, new segments).
• Hard working, rigorous, well organized and able to work autonomously.
• Analytic, accurate, and quick interpretation of figures.