Trip Planning and Execution
· Arrange and optimize trips based on client-submitted, signed marine ticket forms
· Develop comprehensive sailing schedules and assign appropriate vessels for efficient cargo/manpower transport
· Communicate detailed trip information to clients, including vessel specifications, precise timing, sailing schedules, specific instructions, and up-to-date weather forecasts
· Distribute daily weather forecasts to clients, enabling them to prepare for potential weather-related delays or cancellations
· Distribute detailed sailing schedules to vessel operators and jetty teams, including truck plate numbers and specific cargo information
Client Communication and Reporting
· Serve as the primary point of contact for clients, maintaining professional and responsive communication
· Promptly report any schedule deviations to clients, providing clear explanations and alternative solutions
· Deliver immediate notifications for delays or potential cancellations, along with proposed mitigation strategies
· Keep clients consistently informed of updated estimated arrival and departure times
· Provide instant notifications of vessel breakdowns, including action plans for cargo rerouting or alternative transport
· Offer regular, detailed updates on weather conditions that may affect sailing schedules, including long-term forecasts for planning purposes
Contingency Management
· Develop, maintain, and regularly update comprehensive backup sailing plans for various vessel breakdown scenarios
· Implement and oversee contingency sailing operations to prioritize cargo/manpower service across all islands efficiently
· Coordinate closely with other teams during adverse weather conditions to facilitate critical cargo/manpower transport when possible, ensuring minimal disruption to client operations
Data Management and Reporting
· Maintain comprehensive, up-to-date daily records and a live, interactive dashboard of vessel movements, cargo transfers, delays, vessel utilization status, and all related operational information
· Compile, analyze, and share daily data updates with clients to support their analysis and reporting needs
· Maintain a secure and organized system of record evidence for all marine tickets, ensuring easy retrieval and audit compliance
· Prepare and submit detailed timesheets for client’s usage of marine services, ensuring accuracy.
· Meticulously review invoices from suppliers, verifying charges against agreed terms and resolving discrepancies promptly
· Provide comprehensive support in data analysis, including trend identification, cost optimization opportunities, and performance metrics
· Assist in the preparation of management reports, presentations, and strategic planning documents, translating complex data into clear, actionable insights
Cross-Functional Coordination
· Collaborate closely with commercial and procurement teams to ensure alignment on logistics strategies and optimize operational efficiency
· Prepare in-depth analysis reports for various stakeholders, including senior management, finance, and operations teams
· Participate in cross-departmental meetings to provide logistics insights and contribute to strategic decision-making
Additional Responsibilities
· Undertake any other work as needed to support the efficient operation of the Marine Operations department
· Adapt to changing priorities and take on ad-hoc projects or tasks as assigned by management
· Continuously seek opportunities for process improvement and operational efficiency within the logistics function
· Stay updated on industry trends, regulations, and best practices in marine logistics and supply chain management
One of the world’s most visionary developers, prioritizing people and planet, and showing there is a better way to positively shape the places in which we live, work and travel. Red Sea Global (RSG) is a closed joint-stock company wholly owned by the Public Investment Fund (PIF) of Saudi Arabia. RSG is a global multi-project developer, seeking to lead the world towards a more sustainable future, showing how responsible and regenerative development can uplift communities, drive economies, and enhance the environment. The protection of natural capital is central to all development decisions, as we seek to create a better future for all. A cornerstone of Saudi Arabia’s Vision 2030 ambition to diversify its economy, RSG is playing a key role in transforming the nation, by creating exciting opportunities for young Saudi talent and the private sector, as we develop built assets and destinations across multiple sectors. RSG is the visionary company behind some of the world’s most ambitious development ventures, including luxury regenerative tourism destinations such as The Red Sea and AMAALA. Across its portfolio, RSG leverages the most innovative concepts, strategies, and technologies to deliver projects that actively enhance the wellbeing of customers, communities, and environments.