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Field Troubleshooter - Elevators & Escalators

3 days ago 2025/07/04
Other Business Support Services
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Job Description

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Field Troubleshooter - Elevators & Escalators



locationsMakkah time typeNa pełny etat posted onOpublikowano dzisiaj job requisition idR0646269 Certified as a Top Employer, KONE is dedicated to a better world of work and exhibits this through excellent people practices.
We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team, putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and well-being.
We are looking for a service-minded Maintenance Troubleshooter to provide professional elevator and escalator maintenance service to our customers in Makkah, Saudi Arabia.
In this role, you will be at the core of KONE - an everyday hero who makes people's lives easier. You will work toward ensuring quality service and improving equipment safety and performance. As a Maintenance Troubleshooter, you will be performing regular maintenance checks and tasks on KONE and Third-Party equipment, as well as attending callouts for stoppages. Training and technical support are provided, and the opportunity for advancement within the company is only limited by your willingness to progress.
Complete scheduled preventative maintenance
Attended service calls and completed planned and unplanned repairs
Carry out the activities by KONE policies and procedures, including a sound understanding of quality and safety standards
Take immediate action on site in case of high-risk identification and apply the escalation procedure
Communicate new technical issues found on the equipment that could cause callouts or safety hazards
Responsible for solving the complex technical issues that cannot be solved by the maintenance technician by applying the correct break down correct analysis procedures
Accountable for the end-users and the site safety
Accountable for precise and timely reporting of the work done
Minimum of 10 years of experience within the elevators & escalators industry
Diploma in Electrical or Electronics Engineering
Good communication skills and willingness to learn
Able to work in a fast-paced environment.
W firmie KONE koncentrujemy się na budowaniu innowacyjnej kultury współpracy, w której cenimy wkład każdej osoby. Zaangażowanie pracowników jest dla nas kluczowym obszarem zainteresowania. Zachęcamy do uczestnictwa i dzielenia się informacjami oraz pomysłami. Zrównoważony rozwój stanowi integralną część naszej kultury i codzienności. Stosujemy etyczne praktyki biznesowe oraz dążymy do rozwoju kultury współpracy, w której współpracownicy ufają sobie wzajemnie i darzą się szacunkiem, a dobre wyniki znajdują uznanie wśród współpracowników. Jako doskonałe miejsce pracy z dumą oferujemy szeroki zakres możliwości, które ułatwią osiągnięcie celów zawodowych i osobistych oraz umożliwią zdrowe, zrównoważone życie.
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