Field Clinical Specialist, THV

Aortic stenosis impacts millions of people globally, yet it often remains under-diagnosed and under-treated. Edwards’ groundbreaking work in transcatheter aortic heart valve replacement (TAVR) pioneered an innovative, life-changing solution for patients by offering heart valve replacement without the need for open heart surgery. Our Transcatheter Heart Valve (THV) business unit continues to partner with cardiologists and clinical teams to transform patient care with devices supported by clinical evidence. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

How you will make an impact:

• Develops clinical education materials in connection with clinical investigations. Provides expertise and clinical insights on the device, procedure and protocol throughout the life cycle of the clinical investigation.

  
  

• Responsible for certification of the centers, physicians and other related staff, as well as EW personnel and as outlined within EW SOPs

  
  

• Interact with KOL and proctors

  
  

• Provide education on all aspects of the device, device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants.

  
  

• Develop and continuously improve training curriculum, training materials and training tools, based on clinical trial experience, EW guidelines and SOP.

  
  

• Business Intelligence

  
  

• Educate and train physicians, hospital personnel and hospital staff on technical matters related to products and procedures through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs.

  
  

• Throughout commercial procedures, provide physicians and medical staff with required follow-up support to ensure continuity of education and technical support related to all aspects of patient outcome.

  
  

• Plan and implement growth strategies within focused accounts in partnership with the Sales and Sales Management

  
  

• Responsible for upselling in key strategic accounts working in conjunction with Business Managers

  
  

• Learns the product(s), physiology, anatomy, applications of the market and Edwards Lifesciences

  
  

• Reviews clinical support activities, changes in the market and assigned accounts, as well as, competitive activity with the NSM and the appropriate Sales Specialist.

  
  

• Understand key market in structural heart business in Saudi Arabia

  
  

What you’ll need (Required):

• 3 years of previous related experience in medical device and/or clinical experience
• Bachelor's Degree in related field
• Moderate knowledge and understanding of cardiovascular science
• Moderate understanding of cardiovascular anatomy, pathology and physiology
• Moderate understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting
• Training experience in clinical / technical environment

What else we look for (Preferred):

• Proven expertise in MS Office Suite and ability to operate general office machinery
• Good written and verbal communication skills, presentation, and interpersonal relationship skills including negotiating and relationship management skills
• Good problem-solving and critical thinking skills
• Ability to manage confidential information with discretion
• Strict attention to detail
• Ability to interact professionally with all organizational levels
• Ability to manage competing priorities in a fast paced environment
• Must be able to work in a team environment, including inter-departmental teams and representing the organization on specific projects
• Ability to build productive internal/external working relationships
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control