Job Summary:
The Facility Supervisor will be responsible for overseeing the operations and maintenance of a diverse portfolio, including four Private Villas, Residential Compound with a swimming pool, commercial properties like banquet hall and drive thru and shopping mall. This role requires a highly skilled individual with extensive experience in facilities management, capable of managing multiple teams, ensuring the highest standards of work quality, and executing detailed reporting functions.
Key Responsibilities:
▪ Oversee day-to-day operations and site team management for maintenance and operation of multiple properties.
▪ Develop and implement standard operating procedures (SOPs) for maintenance and operations, including HVAC units, exhaust fans, electrical distribution panels (DP), pumps, motors, and cold storage systems.
▪ Conduct regular inspections of facilities to ensure HVAC units, exhaust fans, electrical systems, pumps, and motors are functioning correctly and to identify any operational issues.
▪ Manage preventive and corrective maintenance schedules for all equipment and systems, ensuring timely and effective resolution of issues related to HVAC units, electrical DP, pumps, and cold storage.
▪ Supervise maintenance teams and coordinate tasks, ensuring high-quality execution of maintenance work for HVAC systems, motors, and other critical infrastructure.
▪ Ensuring cost-effective solutions while maintaining high standards of work for equipment and facilities.
▪ Lead and support maintenance and operations teams, providing short site training, guidance, and performance evaluations to enhance team productivity and efficiency.
▪ Perform regular site visits to each property to oversee operations, address issues, and ensure compliance with operational standards and safety regulations.
▪ Coordinate with property managers and stakeholders to align maintenance activities with specific property requirements and operational schedules.
▪ Implement and monitor quality control measures for maintenance work for hard services and soft services .
▪ Supervise soft services, including security personnel, gate attendants, and the maintenance of safety signages to ensure the security and safety of all properties.
▪ Oversee customer satisfaction by addressing tenant and client inquiries and concerns promptly, ensuring a high level of service and satisfaction.
▪ Prepare and present detailed reports on maintenance activities, operational performance, and team performance to line leader and management
▪ Maintain accurate records of maintenance work, equipment status, and operational metrics, including inspections and repairs on HVAC units, exhaust fans, and other systems.
▪ Ensure compliance with health, safety, and regulatory requirements for all properties, implementing and enforcing safety protocols and emergency procedures.
▪ Stay updated on industry best practices and regulatory changes, integrating them into maintenance and operational procedures as necessary.
Qualifications:
• Diploma or Bachelor Degree preferably in technical field like Mechanical technology or Electrical technology Facilities Management, or a related field. Relevant certifications
• Minimum of 5 years of experience in facilities management, with a focus on managing multiple properties and teams.
• Strong technical knowledge of building systems, including HVAC, electrical, and plumbing systems.
• Proven experience in managing maintenance operations and ensuring high standards of work quality.
• Excellent leadership and team management skills, with the ability to coordinate and motivate diverse teams.
• Exceptional organizational and problem-solving abilities, with strong attention to detail.
• Effective communication skills, both verbal and written, with the ability to prepare and present detailed reports.
Working Conditions:
• The role involves daily site visits and may require occasional travel between properties.
• Ability to work flexible hours and respond to emergencies as needed(some time out of duty hours)
Rihan Real Estate Development is where innovation, expertise, and transformative real estate projects converge. We specialize in creating exceptional spaces that shape the future of the industry, with a diverse portfolio spanning office, retail, residential, and mixed-use developments. Our commitment to quality, sustainability, and architectural excellence sets us apart, as we strive to redefine industry standards and create spaces that inspire and adapt to evolving needs. With a global mindset, we seek opportunities to expand our reach and make an impact on a national scale.