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DUTIES AND RESPONSIBILITIES
1- Cooperate with the related departments and request any required documents, information or work from department employees or managers to ensure that the General Management office operates in a seamless manner. Carry out correspondence within the General Manager’s knowledge and ensure the communications of the General Management office.
2- Carry out the written internal communications of the hotel’s General Manager.
3- Carry out the written external communications of the hotel’s General Manager.
4- Carry out the telephone communications of the hotel’s General Manager.
5- Remind the General Manager of VIP guests and, if necessary, ensure that they meet/communicate.
6- File all documents and correspondences of the General Management office appropriately and ensure that the files are up-to-date.
7- Protect the confidentiality of all correspondences issued or received by the General Manager.
8- Take note of and follow-up all appointments of the General Manager.
9- Ensure that the communication channels of the General Management office are working at all times and take the necessary measures in this regard.
10- Receive hotel guests and other guests that wish to see the General Manager in a proper manner.
11- Ensure that the department managers or other employees that wish to see the General Manager meet at the earliest convenience and arrange the meeting times.
12- Prepare the meeting minutes appropriately for the General Manager’s meetings that require such meeting minutes and distribute them to the concerned parties.
13- Monitor and control the faxes sent on a daily basis.
14- Keep track of the special days of hotel employees and other individuals deemed necessary by the General Manager and make arrangements for celebrations
15- Ensure that the General Management office is always kept in a clean and orderly manner.
16- Possess full knowledge of the hotel’s policies and procedures, implement these policies and procedures and, when necessary, ensure coordination between other departments.
17- To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).
18- To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.
19- To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.
20- Carry out all responsibilities related to the quality management systems implemented at the facilities.
21- Carry out all other duties assigned by managers and hotel management not specified in the job description.
Multi-tasking
Data Entry
Computer Skills
Flexibility
Organization
Attention to Detail
Communication
Time Management