Job Description
Job Summary Management of the eCommerce business within the market. Driving profitable & sustainable growth. Delivering exceptional customer experiences online, driving strategy, digital shelf performance & key account relationships.
Roles & Responsibilities
Deliver sales targets
Deliver digital shelf performance
Drive profitable growth
Communicate with BU (MBR/QBR)
Negotiate JBP with key partners & deliver
Plan & execute activations with excellence
Drive eComm strategy
Stay updated on eCommerce industry
Track TMI/CMI investments to monitor ROAS
Provide shopper insights to drive business
Manage eComm media buying & reporting
Develop & nurture customer relationships
Secure & implement customer investment plans
Increase sales per eCommerce strategy & WOW
Conduct competitive analysis with partners
Identify & engage new eCommerce partners
Ensure smooth delivery of IFFCO orders
Minimize OOS
Support markets to maintain profitability
Adapt to different eComm partner models
Live the eComm WOW
KPIs
Ecommerce Sales Fundamentals
Sales growth target
Financial End to End P&L
NSR performance
Digital shelf performance
Profitability
Media performance
JBP deliverables
Share performance
Work experience requirement
Total Work Experiences of Minimum 2-4 years in FMCG or Ecommerce/Digital industry.
Experience of in Key Account management Ideally E-commerce and/or from Ecommerce/Digital.
Experience of working in multi geographies/multi-cultural environment
Qualification Bachelor’s degree or equivalent in business management and above
Competencies Category ManagementCommunicating effectivelyConsumer Behavior B2B and B2CCustomer CentricityDigital Communication & MediaDistribution channel managementKey Account ManagementPlanning & Decision MakingSelf and Team Management
