“A passion for perfection”
Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use and develop their knowledge to reinvent their career path.
Swissôtel Al Maqam is Swissôtel’s Second hotel to open in Saudi Arabia. The hotel offers 1624 elegant rooms and suites with modern design, complementing the values of today’s Arab culture.
As part of the prestigious Abraj Al Bait complex, the deluxe Swissôtel Al Maqam is a contemporary five-star hotel located in close proximity to the holy Masjid Al Haraam, overlooking the Ka’aba and the Grand Mosque.
Swissôtel Al Maqam is part of a new urban development, including two restaurants, one executive lounge, two meeting rooms and a business centre. It has private entrances that make it easier for our valuable gusts to reach Al Masjid Al Haram
Primary Responsibilities
Menu Development and Innovation
Design and create innovative pastry menus that align with the Swissotel brand and delight guests.
Develop seasonal and special occasion desserts that cater to the hotel's diverse clientele.
Collaborate with the Executive Chef and other culinary leaders to integrate pastry offerings into the overall dining experience.
Leadership and Staff Management
Lead, mentor, and manage the pastry team, including pastry chefs, bakers, and assistants.
Conduct training sessions to ensure high skill levels and adherence to Swissotel's culinary standards.
Schedule and assign tasks to pastry staff, ensuring efficient and effective operations.
Quality Control
Maintain the highest quality standards for all pastry and bakery items.
Conduct regular tastings and quality checks to ensure consistency and excellence.
Monitor food presentation, ensuring all items are visually appealing and meet the hotel’s standards.
Operational Management
Oversee the day-to-day operations of the pastry kitchen, ensuring smooth and efficient workflow.
Manage inventory, order supplies, and control costs while minimizing waste.
Ensure compliance with health and safety regulations, maintaining a clean and organized work environment.
Guest Experience
Engage with guests to understand their preferences and incorporate feedback into menu development.
Create bespoke desserts for special events, VIP guests, and occasions.
Ensure that all guest interactions reflect Fairmont’s commitment to luxury service.
Financial Management
Develop and manage the pastry department's budget, ensuring profitability while maintaining quality.
Monitor food costs, labor costs, and overall financial performance.
Implement cost-saving measures without compromising on quality or guest experience.
Collaboration and Communication
Work closely with the Food & Beverage Director, Executive Chef, and other department heads to align pastry operations with the hotel’s overall strategy.
Participate in culinary events, promotions, and media appearances to showcase the hotel’s pastry offerings.
Foster a positive and collaborative work environment, encouraging creativity and teamwork.
Other Responsibilities
Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features.
Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP).
Be well versed in hotel fire & life safety/emergency procedures.
Attend all briefings, meetings and trainings as assigned by management.
Maintain a high standard of personal appearance and hygiene at all time.
Perform other reasonable duties assigned by the assigned by the Management of the Hotel.
Diploma from a reputable Hospitality Management / Culinary school preferred.
Additional certification(s) in Food & Beverage will be an advantage.
Minimum 5 years of experience in managing food production & culinary operations in a hotel gained from working in key cities / resorts destinations globally.
Excellent reading, writing and oral proficiency in English language.
Ability to speak other languages and basic understanding of local languages will be an advantage.
Good working knowledge of MS Excel, Word, & PowerPoint.
High degree of professionalism with sound human resources management and business acumen capabilities.
Knowledge of French pastries, Arabic and American pastries, pull sugar, cake decorating and show pieces.
Strong leadership, training and organizational skills
Physical Aspects of Position:
Physical aspects of the position include but are not limited to the following:
Occasional ascending or descending ladders, stairs and ramps