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Event Account Manager

30+ days ago 2024/12/18
Full Time Employee
10-49 Employees · Business Consultancy Services

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Job Description

  • Client Relationship Management:
  • Serve as the primary point of contact for clients, maintaining strong relationships and ensuring their needs are met.
  • Conduct regular meetings with clients to discuss event details, progress, and any changes.
  • Provide excellent customer service and address client concerns promptly.
  • Event Planning and Coordination:
  • Develop comprehensive event plans, including timelines, budgets, and task lists.
  • Coordinate with vendors, suppliers, and venues to secure necessary resources and services.
  • Ensure all event logistics, including transportation, accommodations, and catering, are properly arranged.
  • Budget Management:
  • Create and manage event budgets, ensuring all expenses are tracked and within the allocated budget.
  • Negotiate contracts with vendors to obtain the best rates and services.
  • Prepare financial reports and provide regular updates to senior management.
  • Event Execution:
  • Oversee the on-site execution of events, ensuring all aspects run smoothly and according to plan.
  • Manage event staff and volunteers, providing clear instructions and support.
  • Handle any issues or emergencies that arise during events, making quick decisions to resolve them.
  • Post-Event Activities:
  • Conduct post-event evaluations to gather feedback and identify areas for improvement.
  • Prepare detailed event reports, including financial summaries and client feedback.
  • Follow up with clients to ensure their satisfaction and discuss future event opportunities.
  • Marketing and Promotion:
  • Collaborate with the marketing team to develop event promotion strategies and materials.
  • Utilize social media and other channels to promote events and engage with target audiences.
  • Assist in the creation of promotional content, including brochures, flyers, and online advertisements.
  • Administrative Duties:
  • Maintain accurate records of client interactions, event details, and financial transactions.
  • Update event management software and databases with relevant information.
  • Perform other administrative tasks as needed to support the event management team.


Skills

  • Qualifications:
  • Bachelor's degree in Event Management, Hospitality, Marketing, or a related field.
  • Proven experience in event planning and account management, preferably in a similar role.
  • Strong organizational and project management skills.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple tasks and deadlines simultaneously.
  • Proficiency in event management software and Microsoft Office Suite.
  • Flexibility to work evenings, weekends, and travel as needed for events.
  • Desired Skills:
  • Creative problem-solving abilities.
  • Strong negotiation skills.
  • Ability to work well under pressure.
  • Attention to detail.


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The MSI Group
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Management Solutions International (MSI), established in 1987, is one of the leading Human Resources and Management Consultancies, with over 30 years of Multi-industry experience. Headquartered in Virginia, USA, MSI currently has 6 Branches, working with prominent Government / Semi-Government, Multi-National Companies as well as SMEs. MSI, traditionally an Executive Recruitment Firm is a part of CFR Global Executive Search which is a growing alliance of independent Executive Search Companies having 59 Offices in 30 Countries. This gives MSI an edge with a Global database and allows them to effectively conduct Recruitment searches worldwide. Management Solutions International Overview In the latest acquisition, MSI acquired Petrolinx in 2013. Petrolinx is an Oil & Gas specialized entity with an ever increasing database of talent from various sectors, including Exploration & Drilling, Refining, Production, Petrochemical, Distribution. Petrolinx caters to the Government Clients as well and PMC and EPC Companies. Our strength lies in our Consultants’ industry specialisation who provide recruitment consultancy services to the clients in their respective sector. This focus allows our consultants to provide a better understanding of the supply of talent available for the specific role being recruited for. Also, because our consultants have prior industry knowledge they understand our clients’ businesses and can often offer unique perspectives that help clarify their needs and ensure better quality hiring decisions.

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