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Job Description


Company Description

Our Vision, we make moments


Mövenpick Hotels & Resorts (MH&R) is in the “moments” business. We’re intimately involved in important times in our guests lives. And you never know when a moment can be made. A simple smile in the lobby can create the positivity that turns a business trip into a new business celebration. An insider tip on the best way to spend a day can make an entire holiday. A romantic dinner for two can lead to a longer term partnership.


It doesn’t take much to make a moment. Just to be genuine. And human. And warm. And take steps to do the ordinary in an extraordinary way. 


We understand that this vision cannot be achieved without great people who create and support work environments designed to produce exceptional results.  
 



Job Description

Main Duties:


  • Organization of T&C administration & HR planning for all departments of the Hotel
  • Compilation of and adherence to financial budgets within payroll
  • Organization and monitoring of all administrative affairs within the T&C department
  • Supervision of training activities within the Hotel (skills training, general training)
  • The following duties within frame of work:
  • Hiring, remuneration, dismissal General tasks
  • Compiles the operational staffing schedule / manning guide in co-ordination with GM.
  • Compiles accident statistics and handles all relevant accident reports.
  • The Director of Human Resources shall designate executive positions that cannot be staffed by him/herself in the manning guide. He/she shall administrate copies of qualifications for all executive positions.
  • Updating of Talent & Culture manuals, of salary, bonus, and workbooks, etc.
  • Is familiar with regulations and Talent & Culture guidelines issued by regional or corporate administration and ensures that they are applied accordingly.
  • Strict adherence to legal regulations and work permit of employees.
  • Conducts job application correspondence and sees to due and proper answering and filing of all documents, applications adverts, etc.
  • Co-ordinates and initiates yearly performance evaluations at all employee levels.
  • Orders and organizes long service awards, and certificates in good time as per policies.
  • Monitors ongoing information of T&C with changes and other news of the city.
  • Ensures proper job descriptions are available for all functions, continuously adapts them in co-ordination with relevant supervisors to operational requirements.
  • Is responsible for recruiting in co-ordination with the various Department Heads.
  • Analyses the working atmosphere and discusses possible improvements with the Department Heads and supervisors and submits to GM.
  • Supervises adherence to remuneration guidelines and discusses any deviations with GM.
  • Surveys remuneration and social benefit policies of other competitors and compares them with our policies, on a yearly basis.
  • Counseling of employees in personal and professional matters.
  • Conducts resignation interviews with all resigning employees to establish reason patterns for resignation.
  • Co-ordinates and supervises all kind of internal training of the Department Heads and supervisors.
  • Ensures that departmental training schedules are established in advance every six month.
  • Co-ordinates training activities with regional or corporate training departments.
  • Ensures the general orientation during the introduction of new employees.
  • Organizes social- and leisure activities in co-ordination with Department Heads for the employees.
  • Organization, supervision and maintenance of employee accommodation. Regular inspection tours. Sees that repair and improvement work is carried out. Ensures inventories are taken and controls made upon check-in / check-out of employee rooms.
  • Maintains good co-ordination and information with the Financial Controller/Paymaster.
  • Establishes monthly reports according to requirements.
  • Maintains a monthly overview of vacation- and public holiday balance of all employees and delivers a monthly consolidated summary to the relevant supervisors.
  • He/she is familiar with all related company documentation and especially with the relevant Standards Manual for his/her field of responsibility.

Qualifications

Education:


  • Bachelor’s degree in Human Resources, Business Administration, or a related field is required.
  • A Master’s degree or MBA in Human Resources or Organizational Development is preferred.
  • Professional certifications such as SHRM-CP, SHRM-SCP, CIPD, or equivalent are highly desirable.

Experience:


  • Minimum of 8–10 years of progressive experience in Human Resources, with at least 3–5 years in a senior leadership role.
  • Proven experience in the hospitality industry, ideally with luxury or upscale hotel brands.
  • Familiarity with Saudi labor laws, regulations, and cultural considerations.
  • Experience in managing Saudization programs and compliance with governmental initiatives like Qiwa and Mudad.

Additional Information

Core Behaviours


Core behaviours are our actions: what we say, what we do, and how we interact with one another. Our behaviours come from what we believe in, what we value. At Mövenpick Hotels & Resorts, we call these value-based behaviours. The following statements provide indicators of the types of behaviours we expect employees in our company to display.


Trust:     Operates with fairness and integrity, fostering an environment of transparency and sincerity through open and honest communication and by honouring commitments.


Relationships:     We build and maintain strong connections with colleagues and guests, valuing diversity in people and perspectives whilst overcoming potential obstacles to increase cooperation and collaboration.


Drive:     We are action-oriented, setting direction for self and others, clarifying goals and objectives and overcoming barriers and challenges to produce results.


Entrepreneurship:     We fully understand the business and market context, identifying and seizing opportunities for continuous improvement and supporting change.


Mövenpick Hotels & Resorts reserves the right to revise all job descriptions from time to time as business needs demand. Other duties may be assigned as & when necessary. The above-mentioned job description attempts to outline key aspects of the role, however, does not limit its right to assign other duties to an employee in this position. This job description does not constitute a written or implied contract of employment. 


I commit to the above requirements of my position and will strive to demonstrate our Values and Core Behaviours in my daily work and confirm I am able to perform the essential function of the role as identified.


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