Job Description
Company Description
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.
Job Description
- Manage and supervise the day-to-day security force to ensure the safety and security of all guests, employees and hotel property
- Design, implement and train employees on preventive security programs
- Conduct patrols and regular checks on all Security Officers to assure that they are alert and discharging their duties efficiently and effectively
- Conduct all criminal investigations, put up investigation papers /documents and report cases in connection with crime, subversions, potential liabilities and insurance requirements
- Assist colleagues in handling of unusual guests or employees’ issues, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbances, power or elevator failures, medical assistance and natural disasters
- Keep abreast of developments within the hotel and community as they relate to security as well as act as a liaison with local law-enforcement agencies
- Be fully conversant of current local laws and regulations as they relate to the hotel, particularly in the area of guests, patrons and employees’ rights
- Provide security coverage for VIP guests
- Oversee and ensure expenditures are within the budget
- Cultivate Informers with the intention of obtaining information of security interest that may be of immediate or future use to the Department for prevention and detection purposes
- Ensure that all pertinent information is documented in the Daily Security Report
- Always be on-call, including off-duty hours, for any emergency that may arise
- Comply with hotel and department policies and procedures at all times
Qualifications
We are looking for a well-organized and creative candidate with excellent communication and interpersonal skills, who can display a “passion for perfection” and work in a dynamic environment. In addition, the candidate should possess:
- Bachelor Degree or its equivalent
- Minimum 5 years of relevant experience
- Team player
- Ability to communicate effectively with all levels of team members
- Has lots of initiative, assertiveness and is innovative
- Certificates in Fire Safety Management (OSHA)
- Communicate thoughts, actions, and opportunities clearly with strong networking skills.
- Ability to lead by example, believe in a strong team culture and set the scene for high performance.
- Communicate thoughts, actions, and opportunities clearly with strong networking skills.
- Ability to lead by example, believe in a strong team culture and set the scene for high performance.
- Excellent reading, writing and oral proficiency in English language.
Additional Information
- Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.