Job Description
Company DescriptionEstablished in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.Job DescriptionROLE: Director of Sales (Saudi Nationals only by law) Ready for a career move and be part of a dynamic team? We are looking for a new talent to play a vital role in our Sales team working alongside a fantastic team. As a Director of Sales, you are the driving force behind our sales success. Collaborating closely with the General Manager, you'll lead a dynamic team, implement winning sales strategies, and play a pivotal role in achieving revenue targets. Your knack for inspiring others, coupled with strategic thinking, will propel our sales department to new heights. Join us in shaping the future of our company as we redefine excellence in sales!WHAT IS IN IT FOR YOU:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities, like Planet21. WHAT WE EXPECT OF YOU:MAIN DUTIES AND RESPONSIBILITIES: PROSPECTIVE ACCOUNTS: Identifies prospective accounts and establishes goals for Key Accounts by analysing historical data and other statistical information and also by conducting accounts interviews and preparing customer action plansFAIRS (domestic/International) : Attends fairs in order to represent the Hotel and/or region within a both according to the action plan within the Business/Marketing Plan of the Hotel. The fairs are attended in co-ordination with the Regional or Corp. SalesDOMESTIC MARKET: Priority in sales activities are to be given to this market, for the local travel trade as well as for the corporate accountsINTERNATIONAL MARKET: Has to be worked on in close co-ordination with the General Manager according to internal regulationsROOMS: Regarding the availability and the co-ordination of rooms for high booking periods the final approval of availability is taken always by the Hotel operation’s management.MARKET MIX: Emphasis on right market mix to maintain the quality of the product and to minimize market dependence on long termCO-ORDINATION: Regular meetings with the hotel operation (Rooms Division, Reservation and Food & Beverage) have to be held to exchange information and problem solvingReduces administrative work to achieve a minimum of 5-7 personal sales/courtesy calls per day as well as 10 telephone sales/courtesy calls per day, without affecting promptness of flow of correspondence to accountsEnsures that all incoming correspondence (inquiries, requests, offers, confirmations, etc.) are attended to and replied in due timeReporting: Prepares and transmits the Call Reports on a weekly basis to the supervisor and/or the General Manager. Establishes a Monthly Report which includes the summary of the past activities, prospection and trends, and analyses competitor’s sales and promotion efforts, forecast for all sales activities & production/conversion figures. Attends once a month hotel’s Sales/Rooms Division and Credit meetingBusiness Plan / Budget: Targets to achieve key figures from key accounts / key markets through preparation and execution of proper action plan for his/her field of responsibilityAccounts Receivable: Is co-responsible for the settlement of outstanding, respectively the follow up on a regular basis towards local Travel Trade to match credit policy in close co-ordination with the Credit Manager / Rooms Division Establishes and signs contracts with local In-bound Operators/Travel Agents /Corporate considering the official Rate Policy in co-ordination with the General ManagerConducts rate market surveys to advise management of actual market trendsEstablishes and co-signs contracts with Inter-national Tour Operators/Corporate respecting the Rate Policy and Contract Policy together with the General Manager. He/she conducts prior discussions with the partners to prepare final contractingSpecial deals (out of guidelines and rate policy) must in any case be discussed, co-ordinated and approved prior to offer with the hotel’s managementEnsures all staff are thoroughly familiar with the Hotel’s emergency procedures and is in a state of preparedness for any emergency which may occurExecution of regular technical/skills training. Is responsible for setting up and maintaining ongoing training programs in the department in conjunction with the Director of HR & the L&D ManagerMaintains a monthly overview of vacation- and public holiday balance of all his/her staff and delivers a monthly consolidated summary to the Director of HRHe/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibilityAssumes responsibility of Duty Manager when scheduled to do so.Other duties as assignedPress Releases, PR activities, Advertisements etc. are executed and co-ordinated by the GM’s OfficeElectronic Distribution Systems are up-dated by the hotel operation on regular basisAssist in Task Force Teams for new openingsCarry out any other reasonable task (which may not be stated here) as requestedQualificationsMaster`s Degree in Marketing or Diploma in vocational hospitality, 8 – 10 years experience in 4-5 star Hotel