Job Description
Salary Package & Benefits Offered:
- Exciting opportunities for personal and professional development at all levels
- Competitive compensation package.
- Access to exclusive perks, complimentary nights, and benefits within the company
- Health Insurance coverage whilst in service.
- A supportive and inclusive work environment that values diversity and collaboration.
- Employee Recognition Programmes.
- Daily meals on duty and uniform dry-cleaning services.
- Year-round events of social, wellness programs, charity drives, and sports activities
Director of Rooms Role in Brief:
- Responsible for the oversight and management of the rooms division, ensuring the highest standards of luxury and personalized service.
- This role demands a dynamic leader with a proven track record in luxury hospitality, exceptional operational expertise, and a passion for delivering unparalleled guest experiences.
- Lead, mentor, and develop the rooms division team, including front office, housekeeping, concierge, guest services, and laundry departments.
- Oversee daily operations of the rooms division, ensuring seamless and efficient service delivery.
- Champion the guest experience, ensuring that every guest interaction is personalized, memorable, and exceeds expectations.
- Develop and manage the rooms division budget, controlling expenses while maintaining quality and service standards.
- Contribute to the development and execution of the hotel’s strategic plans and initiatives.
- Ensure compliance with all health, safety, and regulatory requirements.
Qualifications, Skills & Experience Required for this Director of Rooms Role:
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field. Advanced degree preferred.
- Minimum of 10 years of experience in luxury hotel operations, with at least 5 years in a senior leadership role.
- Proven experience with top luxury hotel brands.
- Strong financial acumen, with experience in budget management and financial reporting.
- Exceptional interpersonal and communication skills, with the ability to build and maintain relationships with guests, team members, and stakeholders.
- Outstanding organizational and problem-solving abilities, with a focus on attention to detail and quality.
- Ability to work under pressure and handle multiple priorities with a flexible and adaptable approach.
- Fluency in English; knowledge of additional languages is a plus.
Get in touch: michelle@corecruitment.com
