Director of Rooms - Front Office Department - Jumeirah Jabal Omar Hotel

About Jumeirah & the Hotel

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.

Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 9,000 colleagues, representing over 120 nationalities.

As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

About the Job

An opportunity has arisen for a Director of Rooms for Front Office Department to join Jumeirah Group. 

The main duties and responsibilities of this role:

• Member of the Executive Committee with responsibility for development and Execution of the Hotel’s Strategic Plan
• Prepares the annual budgets and monthly forecast for all areas overseen.
• Responsible for the smooth and efficient operation of the Front Office, Housekeeping.
• Conducts effective and timely staff performance appraisals
• Ensure the standards are uploaded and managed on Brand Jumeirah. 
• Ensures that the monthly financial outlooks and results for the Front Office and Housekeeping Departments are accurate and on target.
• Ensures strong inter-departmental communication and cooperation in the interest of better Guest and Colleague satisfaction

About You

The ideal candidate for this position will have the following experience and qualifications:

Essential

• 5 years’ experience as a Director, Rooms Division, or greater position in a large, high volume luxury hotel or resort. 
• Direct experience in housekeeping and front office operations
• UAE/Middle East experience
• Proven track record of being able to execute complex procedures and plans
• Superior problem-solving abilities. 

Desired:

• Preferred to be experienced in the KSA Saudi Market.
• University Degree or equivalent, preferably in Hospitality or Marketing 

About the Benefits

We offer an attractive salary, paid in Saudi Riyals (SAR), the local currency of the KSA.

In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.