About us
InterContinental Hotels & Resorts has delighted luxury travellers since 1946, serving as a meeting place for heads of state, a setting for world-changing speeches, and the impetus for some of the most famous love stories of all time.
The brand has become synonymous with bold exploration, travel, and cultural discovery. The InterContinental The Red Sea Resort exemplifies these attributes. Set within one of the world’s most ambitious luxury tourism developments amidst an archipelago of over 90 pristine islands, the hotel offers guests sweeping views of the ocean and a discreet barefoot luxury immersed in nature experience.
Each of the resort’s 210 sea-facing rooms provides immediate beach access; allowing guests to step out on to the sands of the Red Sea from the terrace. Moreover, the resort features seven different gastronomic experiences, sprawling pools and recreational facilities, a spa, a health club and curated meetings and events spaces for leisure, business travellers and groups.
With the worldliness that travel brings, every stay will take your imagination to places you’d never expect!
Director of Risk Management
The security and Risk Director is responsible to all aspect of security, risk management and FLS, on hotel premises and staff accommodation. Promotes the desired work culture around the five core values of trust, Integrity, Respect, One Team and Service of the InterContinental Hotels group and the brand ethos.
Every day is different, but you’ll mostly be:
- Coordinate and organize day to day operations of the department including planning and controlling
- Manage the development and implementation of departmental standards
- Ensure all patrolling, inspections and escort duties are performed with a high standard
- Monitor and maintain all product and performance standards and ensure action is taken when standards are not met
- Supervise emergency drills
- Oversea the security department including layout of security personnel and their detailed and regular training
- Check and analyse all incoming reports and formalize action plan
- Maintain the loyalty and discipline of all security personnel
- Ensure the all-security personnel as well as hotels staff are adhering to P&P and security procedures
- Establish good cooperation with HODs and with other hotels
- Coordinate with the local police in crimes and incident handling
- Prepare security and safety plans for specific events
- Ensuring FLS Policies, Brand and operating standards, guidelines and local regulations are fully understood, implanted and maintained by the FLS committee
- Working with department heads to ensure regular risks are identified and risk assessments are conducted for each area of risk
- Ensuring that the Risk Management calendar are up to date and conducted according to standards
- Ensuring relevant Fire Life Safety training are conducted to all staff
- Conduct surveillance rounds of the entire property to ensure all areas are secured log any potential threats are observed.
- Ensure all FLS installations are in place and report any misuse / tampering / maintenance issues
- Check all fire extinguishers are in place and in working condition and all break glass panels are intact.
- Check the daily Crisis & incident reporting for any incidents that need to be handled and any corrective action to be implemented. Send incident report to Head Office and Claims Management to ‘IHG Crisis Team” on 24 Hour Crisis Line’ following the operational reporting structure.
- Attend the daily HOD operations meeting.
- Advice the Executive office on course of action for any Security and Risk related incidents logged or guests comments.
- Update the injury board to indicate the appropriate time from the last recorded injury suffered by any colleague.
- Check the banquet function sheet and conduct appropriate risk assessment for functions and advice appropriate safety measures are in place to reduce risk.
- Conduct Risk assessment for any upcoming VIP visit, State Visit or major delegation as per guest’s request.
- Update “Manage Risk” & “Safe Hotel” notice boards in Heart of the house corridor to update colleagues with latest Risk Management information
- Check the daily Risk Management calendar and ensure it is updated with Daily, Weekly and Monthly tasks for all HOD’s.
- Ensure compliance of IHG Brand Safety Standards.
WHAT WE NEED FROM YOU
- higher education qualification / equivalent in Health / Safety
- Four years of hotel experience with two years in a management capacity, or an equivalent combination of education and work experience
- English Proficiency is a plus
What you can expect from us
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
