Director of Housekeeping - Housekeeping - Jumeirah Jabal Omar Hotel

About Jumeirah & the Hotel

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.

Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 9,000 colleagues, representing over 120 nationalities.

As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

About the Job

An opportunity has arisen for a Director of Houskeeping for Houskeeping Department to join Jumeirah Group.

The main duties and responsibilities of this role:

• Demonstrate commitment to the development and implementation of the standards and continual improvement of effectiveness by: 

1. Communicating to colleagues the importance of meeting customer as well as regulatory & statutory needs. 
2. Ensuring measurable quality objectives are established and actively participate in the review of these objectives. 
3. Ensuring the availability of resources 

• Ensure customer requirements are determined & met.
• Actively promote an awareness of customer requirements throughout the organization. 
• Ensure that responsibilities and authorities are defined and communicated within the organization. 
• Ensure appropriate communication processes are established. 
• Determine the necessary competence for colleagues and provide training or other actions to satisfy these needs. 
• Ensure that colleagues are aware of the relevance and importance of their activities and how they contribute to the department objectives. 

About You

The ideal candidate for this position will have the following experience and qualifications:

Essential

• At least 10 years’ experience in the 5 Star Hotel, in the same role.
• Preferred to be experienced in the KSA Saudi Market.

Desired:

• University Degree or equivalent, preferably in Hospitality. 

About the Benefits

We offer an attractive salary, paid in Saudi Riyals (SAR), the local currency of the KSA.

In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.