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Director Field Service Eng



Location DTV - Plots 13 & 16, Dhahran Techno Valley Science Park, Dhahran, EASTERN PROVINCE, 34464, Saudi Arabia Category Customer Experience Job Id HRD257408 · Ensure the organisation is able to achieve its strategic growth objectives through attracting, developing, rewarding & retaining the necessary skills and resources in the defined geography. · Work with the sales team to drive LSS orders, and develop/capitalize on business opportunities (support in Tier 1,2 accounts, drive Tier 3 accounts, actively manage Tier 4 accounts) · Master Degree in engineering or relevant job experience preferred. · Strong knowledge of the automation industry with at least 10+ years service management / supervision experience. · Demonstrated business acumen including P&L management, financial planning, budgeting and negotiation skills. · Experience of operating in a complex international/matrix organisation, with relatively independent and remote locations. · Demonstrated experience in understanding of cost management and the ability to advise and consult regarding Risk Management. · Strategic thinking - ability to develop and implement strategies that support business growth and functional initiatives. · Execution - persistent drive for results, utilizing sound project management, organizational and problem-solving skills. · Leadership & management skills – skilled in motivation and development of a team - sets high performance standards – provides constructive feedback – drives results. Planning and organizational skills. Customer relationship and development skills. · Technical knowledge/application of Industrial Automation systems. · Excellent organizational communication -both orally and in writing, and interpersonal skills. · Ability to grasp technical and customer issues and turn into business actions. · Ability to energise a medium sized workforce to achieve continually increasing performance levels. · Ability to manage and develop high performers and to deal effectively and promptly with poor performers. · Communication and Interpersonal - crisp verbal skills plus effective listening skills; effective facilitation skills; demonstrates high energy, and models behaviors to motivate the team. · Ability to diversify skills and team, passioned about diversity. Experience in managing diverse cultures. Fluent in speaking and writing in English Demonstrated ability to communicate technical concepts/offerings to internal and external customers, consultants, include C level executives. Demonstrated high-level business analysis skills with proven ability to forecast client’s needs, use questioning strategies, and create and architect innovative and creative solutions in a complex multiple systems environment. Proven ability to work on multiple projects/ opportunities at one time Demonstrated financial, business, commercial and contractual acumen and experience. JOB ID: HRD257408 Category: Customer Experience Location: DTV - Plots 13 & 16,Dhahran Techno Valley Science Park,Dhahran,EASTERN PROVINCE,34464,Saudi Arabia Exempt

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