Applying advanced methodologies to analyse and design solutions, translating client business requirements into technical solutions in the digital domain.
Recommending and leveraging modern digital technologies to meet customers' business requirements effectively.
Leading requirements gathering sessions with clients to analyse existing processes, identify desired future states, and obtain client sign-off on deliverables.
Estimating effort and skill levels required for proposal fulfilment.
Developing technical proposals ensuring compliance with technical aspects and reviewing overall proposals for consistency before submission.
Creating project scope work breakdown structures, highlighting task interdependencies, and submitting them to the Project Manager.
Reviewing application and technical architecture deliverables throughout development testing to ensure quality and requirement traceability.
Negotiating conflicts with stakeholders, consolidating agreed actions, and documenting final decisions.
Analysing client business needs to define required solutions, preparing and presenting necessary documents, presentations, demos, and proof of concepts.
Acting as the primary technical contact with clients during solution design and as a reference for implementation teams.
Leading implementation activities, particularly for rapid delivery solutions, when necessary.
Collaborating with software architects to prepare comprehensive end-to-end solution architectures that align with sold solutions and customer needs.
Reviewing and conducting package-specific training for clients, including training material and user manuals.
Developing, reviewing, and approving statements of work (SOW) before signing.
Evaluating vendors in collaboration with the Pre-Sales team.
Participating in initiatives and research & development activities as required.
Reviewing and compiling compliance matrices demonstrating proposed IT platform capabilities for submission by the presales team.
Supervising, reviewing, and approving functional specifications related to proposed applications and obtaining client alignment.
Acting as the technical expert on projects, resolving issues as they arise.
Conducting awareness sessions with project teams to explain project scope and objectives.
Reviewing all future state processes and application requirements to ensure technical soundness, adherence to project scope, and meeting customer expectations.
