POSITION PURPOSE:
The Move One Destination Coordinator is the primary point of contact for Move One's Relocation Management Company clients (RMCs) regarding destination services. The Destination Coordinator is also responsible for supporting the Destination Consultants in their assigned destinations with guidance, updates, and service related information. The responsibilities of the Destination Coordinator include:
RESPONSIBILITIES/DUTIES/FUNCTIONS TASKS:
- Providing clear and timely updates and service reports to Move One clients and RMCs;
- Ensuring that all online systems, forms, and procedures are completed as per the relevant RMCs SLA in advance of invoicing;
- Confirming receipt of service initiations with Clients/RMCs within one business day.
- Following up with the assignee at the midway point of the service to provide an opportunity for the assignee to offer feedback on Move One's performance to date;
- Ensuring that information in V3 is always up to date.
- Ensuring that all services are invoiced within the time frame described in serice level agreements.
- Conducting daily and weekly staff meeting/call covering planning, scheduling, training updates, and conducting annual performabce reviewes for the local Destination and Immigration Consultants.
- Monitoring and control costs related to job performance.
- Cooperate with partner on job/service reated payments arrangements and additional charges.
- Monitor and control holiday/vacation scheduling for Consultants.
- Work independently and understanding necessity for communicating and coordinating work efforts.
- Other duties as assigned.
- University degree PREFERABLY OR EQUIVALENT.
- Current knowledge of Immigration regulations and trends in Saudi Arabia.
- Working knowledge of rental real estate market.
- Service industry work experience
- General knowledge of financial principles.
- Strong PC skills
- English language- advance level.
WORK REQUIREMENTS:
- Ability to engage and build relationships and influence people.
- Ability to manage information of confidential or sensitive nature.
- Strong multitasking skills and ability to prioritize.
- Strong service inclination and customer orientation.
- Ability to communicate clearly, concisely and with confidence 9Verbally and in writing)
- Excellent listening skills.
- Strong analytical, organizational, supervisory and people management skills.
- Attention to details, accuracy and punctuality.
For over 25 years, Move One has provided seamless international logistics solutions, corporate relocations, moving and storage, and pet shipping services across the globe. A leader in emerging and frontier markets, we understand our customer requirements and difficulties they face operating in challenging environments. Move One has provided project logistics in support for military, humanitarian organizations, and the energy sector throughout the developing world. With operations in Eastern Europe, the Balkans, Central Asia, the Middle East, and most recently the African region. Move One has the necessary experience, local knowledge, and resources to execute on any logistic project. We are not just a logistics company, nor a moving company but we are Move One.
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