At Bayt.com we are committed to empowering people to lead better lives by providing the tools and information to build their lifestyle of choice. We are passionate about our services and seek to deliver the best experience for our customers. Not only are we devoted to our work and customers but most meaningfully to each other's success. We want to better every life we come in contact with and have a lasting positive impact on the community.
What do we value?
Job Summary
As a Customer Success Executive, you will be responsible for improving customer retention through programs and services provided to the customer. You must be comfortable in listening to customers as you will be responsible to accelerate our growth and be responsible for targeting and closing new direct businesses in a defined market. If you are passionate about the customer service industry and like to keep yourself updated with all the ins and outs then this role might be a good fit.
Job Description
Qualifications
Required Skills
Founded in 2000, Bayt.com has become one of the most trusted and respected brands in the region. Over the years, we have won numerous awards of recognition, including the "Leading E-Commerce Website in the Pan Arab Region" by the Pan Arab Web Awards (2007), the "Company of the Year" award by the TECOM Investments Pearl Awards (2009), and the "Top Companies to Work For in the UAE" award by the Great Places to Work Institute (2011, 2012, & 2013), and Best Workplaces in Asia 2015 award. Bayt.com is firmly committed to the region and has an excellent and thorough understanding of the Middle East and North Africa recruitment market and business landscape. This is evidenced by Bayt.com's fully trilingual recruitment platform, which is the first and only such platform in the region, as well as its 12 regional offices in Abu Dhabi, Al Kuwait, Amman, Beirut, Cairo, Doha, Dubai, Eastern Province, Jeddah, Manama, Muscat and Riyadh. Bayt.com maintains an ongoing, dedicated customer support staff that is able to work directly with our customers to ensure their goals are achieved most efficiently and cost-effectively, it is also evidenced by Bayt.com's leading track record of continued success serving the region's job seekers and employers in finding top jobs and top talent respectively. With over 44,000,000 professionals and over 40,000 leading organizations using Bayt.com's recruitment platform across all industry categories and career levels, Bayt.com is today the single largest marketplace of professionals and companies in the region.