The VMware Senior Engineer is a key element within ... support to our customer. This role owns complex customer issues which may ... meet security requirements. The Support Engineer
ensure delivery of first-class customer service to the teams and groups ... sever-level events within internal Service Level Agreements (SLA) - Create and ...
working to be the most customer-centric company on earth. To ... develop into a better-rounded engineer and enable them to take ... to lead the most complex customer or partner...
-site Incident Response activities and customer engagements, leveraging multiple security technologies ... tied to specific environments and customer situations. Collaborate with cross-functional...
immediate response to customer inquiries in accordance with service standards. Provide technical ... improve customer satisfaction by soliciting customer suggestions for...
Support to encompass the entire customer journey — providing Fanatical Experience™ from ... power of proactive, always-on service and expertise with best-in ...